Ameristar Black Hawk

 
3.6 (12)
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Ameristar Black Hawk

Details

Address
111 Richman Street
City
Black Hawk
State
Colorado
Zip Code
80422
Country
United States
Phone
(303) 567-1234

Toll-Free Number (866) 667-3386
Rooms: 472 Price Range: $149-$289
Suites: 64 Price Range: $379-$539
Restaurants: 5
Buffets: B- $19.99 (Sat/Sun)
L-$13.99/$19.99 (Sat/Sun)
D- $21.95/$33.95 (Sat/Sun)
Casino Size: 46,534 Square feet
Games Offered: Slots, Video Poker, Blackjack, Poker, Craps, Roulette, Mississippi Stud

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User reviews

12 reviews

 
(1)
 
(7)
 
(2)
 
(1)
 
(1)
Overall rating 
 
3.6
Slots 
 
3.5  (12)
Table Games 
 
3.7  (9)
Customer Service 
 
3.6  (12)
Player's Club 
 
3.4  (12)
Gaming Atmosphere 
 
3.4  (12)
Amenities or Hotel 
 
4.1  (10)
Food & Drink 
 
3.5  (12)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Great rooms!
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Great rooms,helpful staff, the best place to play craps, always have 2-3tables available !!!

W
Comments (0) | Was this review helpful to you? 0 0
Do not go here
(Updated: April 30, 2017)
Overall rating 
 
2.2
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

I just went to your casino for the last time. I literally turned in my card so don't ask me again for my card number, I quit! I also unsubscribed to your emails. The problem? My wife goes with me an used to study by the fireplace just like the the other ladies waiting for their husbands why they gamble. You through them out and replaced them with drunk young people. This Time my wife closed her eyes for a moment from her reading. A "security guard" with a white beard and red vest came up to her and yelled, "you can't sleep here!" She responded" sorry I understand I was just resting my eyes from my iPad" again he yelled" you can't sleep here" so she left and I had to leave. I spoke to the manager who said he would check with the head of security I decided I would speak to the "head of security" he said he watched the video and the security guard was right. I said "to yell at my wife" he responded that he did not yell, I guess his hearing is less sensitive than an older lady and then said this conversation is over and literally hung up on me mid sentence Then I called back the manager and he said that he had a right to respond that way to my wife and to me. Then he said " what is it you want any way, I offered you a free meal and said I was sorry" I said all I want is a reason to come back. I want my wife to feel comfortable to come back to the casino as we have been going for years. I just want to feel wanted and welcome as a customer and not to have my wife yelled at. He took my name and number and said he would have a customer relations person call me. I am still waiting! We understand not being able to sleep in the lobby but she just closed her eyes and wanted some respect. I am not sure such a thing exists in this casino 

J
Comments (0) | Was this review helpful to you? 1 1
Horrible casino
(Updated: November 17, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

horrible casino. Slots never pay off. lots of people fighting. older people in ambulances. frustrated customers giving the fingers to the machines and very rude staff. Highway robery at its best.

F
Comments (0) | Was this review helpful to you? 1 3
Great Place to Vacation
(Updated: August 14, 2015)
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

The wife and I have vacationed at the Ameristar in Black Hawk the last two summers. Each time we have paid for our vacation with our winnings from the slots. The hotel is great, service was great, and food in the various eateries was fabulous. The area around Black Hawk is extremely beautiful and is not far from Denver, Golden, Boulder, and other communities where excellent sightseeing, various events, and restaurants are available. This may be our every year place to get away.

M
Comments (0) | Was this review helpful to you? 1 1
Hotel A PLUS!
(Updated: December 05, 2011)
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0

Everything I said before, the Hotel is amazing! I called room service with an issue, they were up to our room within 4 minutes. I would stay here every time my wife and I visit Black Hawk.

B
Comments (0) | Was this review helpful to you? 1 3
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