Saratoga Casino Black Hawk

 
2.7 (3)
239   0   1   0   0   0
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Saratoga Casino Black Hawk

Details

Address
101 Main Street
City
Black Hawk
State
Colorado
Zip Code
80422
Country
United States
Phone
(303) 582-6100

This casino was formerly known as the Fitzgerald's Casino Black Hawk.

Toll-Free Number: (800) 538-5825
Restaurants: 2
Casino Size: 17,129 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Three Card Poker, Spanish 21
Special Features: 20x odds on craps.

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User reviews

3 reviews

Overall rating 
 
2.7
Slots 
 
3.3  (3)
Table Games 
 
2.3  (3)
Customer Service 
 
2.3  (3)
Player's Club 
 
3.0  (3)
Gaming Atmosphere 
 
2.3  (3)
Amenities or Hotel 
 
2.3  (3)
Food & Drink 
 
3.3  (3)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: November 30, 2011)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The Worst!!!

I have been to Fitz twice, all in one day, The first and the Last! This absolutely is the worst ran casino my wife and I have ever been to, the service is horrible, my wife and I had a good roll going at the craps table, only had one drink each, and the pit boss told the waitress we had enough...Just cause both my wife and I had green chips all over the layout, and in the rail. Would never recommend playing table games here, EVER!

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Overall rating 
 
2.2
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0

Sweats any wins

If you like to play table games DO NOT GO TO THIS CASINO. I am fairly sure the pit crew pays winnings out of its own pocket based on the way they sweat every cent that is won. The pit crew routinely tells dealers to strip the deck and if a dealer is winning they will not let them take a break. Breaks every 30 minutes if the players are winning. They don't even try to hide their disdain for winning customers even the ones that are treating the dealers right. By the way, the dealers are awesome!! It is only the pit crew that needs some work. No wonder they had to file bankruptcy.

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Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Best kept secret in Blackhawk

Love the casino! The Harley Pit is awesome with all the table games. We had dinner in the steakhouse and the food was great, great service, and we did not pay a lot. The casino surprised us, it was clean and comfortable. We were treated great and the staff was very friendly. I would recommend the casino to anyone.

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