Monarch Casino Black Hawk

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Monarch Casino Black Hawk

Details

Address
488 Main Street
City
Black Hawk
State
Colorado
Zip Code
80422
Country
United States
Phone
(303) 582-1000
Special Offer
The 2018 American Casino Guide book contains the following coupon offer for the Monarch Casino Black Hawk:

2-for-1 breakfast or lunch buffet. Present the coupon from the American Casino Guide book with your Player's Club card to the cashier at the buffet and receive one free breakfast or lunch buffet with the purchase of a second buffet at regular price. Excludes holidays or special events. No cash value. Gratuity not included. Must be 21. Not valid in combination with any other offer. Non-transferable. Management reserves all rights. Must be a club member. Offer expires 12/31/18.

To buy the 2018 American Casino Guide at a discount, or to see a list of all 177 coupons in the book Click Here

Restaurants: 2
Buffet: B- $8.99/$21.99 (Sat/Sun)
L- $13.99/$21.99 (Sat/Sun)
D- $22.99/$28.99 (Fri/Sat)
Casino Size: 25,860 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Blackjack Bonus, Blackjack 21+3, Three Card Poker with a progressive and 6 card bonus, Roulette, Craps with Sharp shooter and Craps bonus, High Card Flush, Fortune Pai Gow Progressive
Senior Discount: Various Mon if 50+

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User reviews

7 reviews

5 stars
 
(0)
 
(1)
3 stars
 
(0)
 
(2)
 
(4)
Overall rating 
 
1.7
Slots 
 
1.9  (7)
Table Games 
 
1.6  (7)
Customer Service 
 
1.6  (7)
Player's Club 
 
1.9  (7)
Gaming Atmosphere 
 
1.7  (7)
Amenities or Hotel 
 
1.5  (6)
Food & Drink 
 
1.6  (7)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Don't come to the Monarch
(Updated: April 27, 2017)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0

I beg all who have options not to come here as they have the worst customer service ! Do not make the mistake of trying to ask for customer service when the machine doesn't work or the volume is off or the system will not function properly. Prepare to be scolded by bartenders / kitchen staff / security. Don't expect to get help when you have to speak to Joe the manager either ! 

SA
Comments (0) | Was this review helpful to you? 2 0
good
(Updated: March 30, 2017)
Overall rating 
 
3.8
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Great crap table great dealers dealers where are very friendly!!

W
Comments (0) | Was this review helpful to you? 0 1
Where do i Start?
(Updated: December 11, 2012)
Overall rating 
 
1.3
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

The Monarch Casino Black Hawk was formerly known as the Riviera Black Hawk and the following review was written about the previous casino. The new Monarch Casino opened in April 2012 - The first Casino you come to in the Black Hawk area, and the worst Casino there. Wow really disappointed. I would rather go to an Indian Casino and know I am going to lose, rather than play here.

B
Comments (0) | Was this review helpful to you? 6 2
I have been to better casinos
(Updated: December 11, 2012)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The Monarch Casino Black Hawk was formerly known as the Riviera Black Hawk and the following review was written about the previous casino. The new Monarch Casino opened in April 2012 - I agree with the other people - the old casino was better.

D
Comments (0) | Was this review helpful to you? 6 2
HAHA
(Updated: December 11, 2012)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The Monarch Casino Black Hawk was formerly known as the Riviera Black Hawk and the following review was written about the previous casino. The new Monarch Casino opened in April 2012 - HAHA...I just moved out to Colorado recently, so I was in awe that the only place you could gamble at was Black Hawk. Wow, OMG the first place I went to was the Riviera and started doing Blackjack. I (unfortunately) lost about a grand playing. I was then told to leave (even though I was spending all sorts of money and tipping everyone generously, everyone was very rude.) It's just a disgusting establishment and should be closed down; there are soooo many better ones in Black Hawk, for what the place is.....DO NOT GO HERE!!!

CG
Comments (0) | Was this review helpful to you? 4 3
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