Gun Lake Casino

The players Card is a joke! Low rewards for points! Buffet generic! We LIKED the restaurant, UNTIL I tasted the lobster, I told my wife and management that both tails, tasted like they were washed in dishwashing detergent!? WTH? The worse I have had ever was at Outback, small, rubbery, but still tasted like lobster! NOT THIS! I had to beg managers (2 Levels), to notcharge my dinner, as our visit was ruined this time, and hoped to not get sick? Manager said the “most I can do is 10% off!” Was she serious? That made me even more upset and I had to beg, grovel, and tell a 2nd level manager (which has NEVER occurred in my life at ANY restaurant), and they were not about to give me more than 50% off? My wife & I hardly ever complain, but this time was warranted and they made me in my opinion, INTENTIONALLY look and feel like I was stealing my egregious tasting dinner which I do not recall any other incident near this upsetting ever in a restaurant, and we left upset! She did not seem to care? I left our player cards and told her we would never need them again, because not only were we finished eating there, but we WERE, and still ARE, humiliated enough to and our Anniversary visit was ruined SO badly that we will not frequent Gun Lake Casino EVER EVER AGAIN! We learned if a patron has a bad or in this case, terrible experience dining, they just listen like you are just a complainer and will not care to make things right for you? A QUALITY establishment would apologize with sincerity, and in a worse case scenario which occurred here with this lobster that literally tasted like it had been dropped on the floor and placed into soapy water to so called “clean it”, (and I could not be more sincere?), and furthermore, we have no doubt the meal would be fully refunded without having to beg to have that done! Wish we could have reviewed with “0’s”! 

Fortunately, I've had good to great experiences when I've visited Gun Lake....win or lose. When my Aunt is visiting town from Boston, we always enjoy going down to Gun Lake. She has had winning sessions over $600, and losing sessions as much as $400. Overall slot takes are regulated and low, but it's easy to forget that casino wagering is a high variance proposition. I expect to lose, and pay for my entertainment -- when I win, it's a bonus that gets pocketed. Their free play offerings in December 2017 and January 2018 were generous, based on the arithmetic I did on our level of play, and expected loss over that time. In addition, they threw in a couple nice credits for either the buffet or cafe, both of which I've found to have very good food. Service is a little leisurely in the cafe; however, for all I know, that may be planned. People who know more about analytics than I do probably know the optimal amount of time to have guests enjoy a meal in the cafe, to encourage them to go back to more gaming when done. Yes, it's smoky in there -- it's a casino. There is a smoke free room, though you do have to walk through the casino to get at it. I enjoy Gun Lake, and will take my Aunt again soon when she visits. Like banks, they are a business, and they operate to make a profit, based on formulas, and expected values over the long term. I have no problem with that, as I'm realistic about the propostion. Happy gaming all! 

WARNING,Gunlake slots will rip you off. The manufacturers that supply the chips have perfected them to a point of ridiculousness to suck you into losing,loosing. 1/27/2018 I lost $1,700.00. spin after spin,I just keep chasing my losses,winn a little but it took it back. WORSE CASINO IN MI. 

They might as well not have a player's club! Gold or Black card means nothing at Gun Lake. I have had black card status at Firekeepers, Four Winds, and Blue Chip. Have received free hotel stays in beautiful suites, tons of gift shop comps, jewelry, invitations to parties, outings, dinners, fashion shows, concerts, lots of free play. Gun Lake tracks your play and whether you are black card or not, if you don't drop big $$$$ they cut food comps and free play! I am currently a black card holder there -my food comps for this month just got cut to 2 times at $10 and my free play is $25/week. I complained to my host she explained that this is based on my play two months ago (I was on vacation). What a joke. Black card status gives you "VIP parking". That's a joke too. The VIP spots are usually full and they are only a few steps closer than other spots in front of the building. The drinks are lousy (CHEAP alcohol) and the food is TERRIBLE no matter which restaurant you choose. Overall, Gun Lake is the worst casino I have ever been to. Only good thing there is their employees - hard workers and very nice.

Take take take take....all of your money. Cannot even have fun there like many other casinos in the state of Michigan. If you are traveling through, save your cash cause you will leave there smelling like Camel Joe and pissed off.