Turtle Creek Casino & Hotel

 
3.1 (9)
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Turtle Creek Casino & Hotel

Details

Address
7741 M-72 East
City
Williamsburg
State
Michigan
Zip Code
49690
Country
United States
Phone
(231) 534-8888

Toll-Free Number: (888) 777-8946
Rooms: 127 Price Range: $121-$230
Suites: 10 Price Range: $350-$400
Valet Parking: Free
Restaurants: 2 Liquor: Yes
Buffets: B- $12.95 (Saturday/Sunday)
D- $20.95/$31.95 (Friday)/$24.95 (Saturday)
Casino Size: 72,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Caribbean Stud Poker, Let It Ride, Poker, Three Card Poker, Four Card Poker, Bingo (Wednesday-Friday/Sunday)
Overnight RV Parking: Free/RV Dump: No

Map

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User reviews

9 reviews

 
(2)
 
(2)
 
(2)
2 stars
 
(0)
 
(3)
Overall rating 
 
3.1
 
2.9  (9)
 
3.2  (9)
 
3.3  (9)
 
2.9  (9)
 
3.3  (9)
 
3.3  (8)
 
3.0  (9)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

not casino to win

I have been going to this casino for over 20 years and it has really gotten to be an awful place to go to have a night of fun. The slot machines are so tight your money is usually spent within the first hour. Spin after spin no win, and if you do hit something it is usually what they call a false win which means if you bet 1.00 you hit something and it pays you .18 cents. You didn't win in reality you lost .82 cents. This place use to be packed full of people laughing and having a good time, now there is a hand full of people there on any given night who are depressed and grumpy. Since they have built the new casino the have reduced employees, reduced winning, reduced cleanliness, reduced quality of their food, reduced entertainment, reduced customer satisfaction, but have added to their bottom dollar. No longer do you see anyone hit a jackpot or even anyone getting hand paid. If there is a few slot machines that might possibly pay a little they will replace them usually with machines that cost more to play and pay a lot less. The amount of people that have been there the last few times i have visited tells me that the community is catching on and taking their hard earned money someplace that they can actually enjoy themselves. It use to be if you went on a Friday or Saturday night you had a hard time finding a machine to play on because they were so packed. Now you can go there and at least 75% of the machines are sitting empty. One day soon there will be so few visitors that they will be forced to shut their doors. 

Was this review helpful to you? 
(Updated: February 04, 2018)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Stay home

We are locals. Use to go often but no more. This is the tighest casino you've ever seen. A few years ago you could go for the evening and not come out feeling like they took all your money in an hour. Not anymore. If you do hit a bonus round on slots the payout is very low. I've played$5.00 a spin before and for nothing or a couple dollars. Use to be staff all over the place. Now it's hard to find anyone to help if you need something. The air vents use to keep the smoke down. Not anymore. It's harder to breath in there. Food is not cheap and not good. Regulars i know we use to see all the time now drive a long way to go to other casinos. They have so many promotions going on. We feel like they don't let us hit at all so they can give a little money to people that get their names drawn. It use to be packed on weekends. Now Friday nights people come and leave in no time because they lose their money so fast. Seems like most are tourists that don't know better. They change out the games all the time and put in new ones that you have to play higher at. I don't play tables but most aren't open. It's cold in there. Always had been. I'm glad the locals have opened their eyes. Now the tourist need to. 

Was this review helpful to you? 
(Updated: April 24, 2014)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

We Won't Go Back

Family went for two nights. Hotel is not nice at all but still pricey. Long lines to get drinks, food was not good. Slots, cards - no one could win anything. Lost hundreds within 2 hours playing penniy slots. We will not waste our time or money going back!

Was this review helpful to you? 
(Updated: June 18, 2012)
Overall rating 
 
2.9
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

Slots tighter than hell

Was here mid week June 2012 and the wife and I on each of three days lost every session never could bring back a dollar or get ahead by a dollar on each day, all 40-50 line machines. Play $5 get a $7 bonus, twice...largest bonus playing $5 a spin. Play small .50-$1 all bonuses under $5.
Poker room staff not friendly unless you are a local. However security is good. Didn't seem any smokier than any other casino, been to many many others in my lifetime, this has to be one of the tightest I have ever been in my life. Used to be better about 2 years back.

Was this review helpful to you? 
(Updated: October 25, 2011)
Overall rating 
 
3.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Nice Modern Facility

This property was recently built brand new from the ground up. Has a cool modern feel to it (not typical northern MI). There are updraft ventilation units on the floor that seem to cut down on the smoke level. Tables were mostly $10, no full pay Video Poker to be found. Did not stay in a room, but I heard they are all clean and modern as expected in a new property.

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