FireKeepers Casino Hot
Toll-Free Number: (877) 352-8777
Rooms: 242 Price Range: $180-$210
Valet Parking: Free
Restaurants: 5 Liquor: Yes
Buffets: L- $16.95 D- $20.95/25.95 (Friday-Sunday)
Casino Size: 107,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini Baccarat, Keno, Big Six Wheel, Three Card Poker, Let It Ride, Pai Gow Poker, Poker, Bingo
Overnight RV Parking: Free/RV Dump: No
Special Features: Sports bar. Dance club. Food court. Buffet discount with slot club card.
Can't stay long
If you want to stay more than an hour you'de better bring at least $300 to $500 dollars. Gaming board says MI. casinos must return 75% payback, firekeepers casino won't tell you but given the number of no return spins the machines are not set for much more than 75%. I for one am not going back to Firekeepers or Gun Lake. In contrast Blue Chip machines are set up to pay back 91.57% still doesn't make you a winner but it makes it a lot more entertaining.
don't go there
was a frequent customer there . My last visit there my husband and I found a hundred dollar ticket voucher on the floor. My husband cashed it in at a kiosk. Shortly after he went to a nearby town to visit friends. Within minutes of him leaving three security and police came to my hotel room pounding on the door and told me we "stole" from the casino and they needed the money back from him. I told them he would be gone a couple hours and would return the money promptly which we did with no proof issued that we gave it back. They still believed he was in my room and came in to check (really?) And continued to harass me for two and a half hours until he got back. We left at one thirty in the morning even though it was a three day trip. In a nutshell I would stay away from this place. Peeps can talk good about thecasino or whatever but when a frequent customer gets treated like that me and others I have taken give this place a huge thumbs down
I go here more for the atmosphere then the surety of a win ... if u go to play w/the attitude of entertainment you will enjoy yourself
I never go to the casino thinking I'm going to win, but this place makes me think I have a 0 chance no matter what I play or do.
Table Games- Garbage. Auto Shufflers, 8 shoe decks, dealer hits on soft 17, and it felt like anytime I had 19, dealer would get 20. When I finally did get blackjack, dealer had blackjack and it was a push.
The buffet was excellent on seafood night, and the new hotel is amazing. Clean and comfortable.
In the future I will eat and stay here, but I'm not gambling here unless I receive a freeplay offer in the mail.
BEST SLOTS IN MICHIGAN
I know when you think 'indian casino', the first thing that pops into your mind is "these people are a bunch of crooks!"...
However, this casino is one of my favorites thus far. I drive 40 minutes extra to avoid the Detroit casinos, in favor of playing here.
I have hit several large jackpots, including a $1,200, $700, and $600... As well as hitting numerous smaller jackpot ($100-$200). Even when I lose, I am still usually able to enjoy the entertainment value of playing long enough to have a good time, and having a few drinks over the coarse of the day.
No hotel, aside from a Quality Inn next door.
table games were good. Low minimums, easy access.
Excellent service, I've had several people approach me while i'm playing and ask if I needed a drink, no long lines at the bar.
Comps are OK, but not great.
The food was low quality/overpriced... Buffet, rinky dink cafe w/ turkey sandwiches, as well as a "fancy retaurant".
I was disappointed in the "fancy restaurant", since I spent $200 for dinner for 2 (2 Seafood Jackpots, 2 sides, 2 appetizer)... Which was essentially mass produced food, cooked in industrial sized batches, and served on a fancy plate.
the food wasn't terrible at all, just a little over priced. For the price I payed for dinner, I expected hand prepared, chef inspired food. But it was essentially food that was disguised as such.
This place fully deserves the moniker 'Moneykeepers' in more ways than one. Just had an awful experience on our first visit there a few days ago. I don't go to a casino often, but it was a holiday and I had saved my money for this 3 hr trip for some fun. After signing up for our players cards, I put a 20 dollar bill in the first machine I sat at..I pressed the spin button and nothing happened..I then noticed that the buttons were not lit up, which indicated that the machine wasn't working. I then pressed the cash out button..again, nothing happened. I called the attendant, who then came over..I explained what happened...he took notes, opened the machine and examined it. He noted the time I had sat down and indicated that I did indeed put a 20 into the machine...he then told me that another customer had also put a 20 into the machine and their was no way he could be sure that it was mine! Then the attendent tried to tell me that I had most likely taken the money OUT after I put it in per surveillance video...this was absolutely NOT true because of how I put my money in...I was practically in tears, but he didn't seem empathetic in the least that I had just seen 20 dollars literally disappear and his attitude was one of 'tough luck' because the machine was out of order. Needless to say, that will be our LAST visit to 'Moneykeepers'.
"Fair to partly cloudy Casino"
You very rarely walk away a winner from this place. The food is acceptable... but getting comps for it are like "pulling teeth"... after spending SEVERAL HUNDRED DOLLARS! (Trust me... Casinos were NOT built on Winners... but GOOD ONES will give YOU free food at the very least!) Some of the 'help' is very rude and not helpful one bit. They seem to act like they are doing YOU a favor because THEY work there!
We were there TWICE when their computer system went down and created havoc for everyone... had to wait 2.5 hours for my money I had in my machine!
SAVE YOUR MONEY for LAS VEGAS or RENO, NEVADA!!!
This casino is very clean, but the chances of winning are slim. You would have to invest a large amount to make any profit. The service is really poor, they don't seem happy nor interested in the customers.
This is a nice modern stand alone facility. It has everything you would expect in a newer property, with ample restaurants and close parking. Tables seemed to be hovering around the $10 area on our visit. Lots of slots, and only short pay VP that we saw. There are several hotels to be found in a short drive of Firekeepers.
Great Casino Bad Location
I live in Ohio but make the 2 hour drive to SW Michigan a few times a year. This is a very new casino that has a huge variety of penny and nickel slots. Some of the slots you find here are ones that are not found in Detroit. This is an Indian Casino but you would never know by the look and feel of the place. The comp and cashback program is extremely weak but they make up for it with a generous monthly freeplay/food offer. A hotel is in the process of being constructed at the casino. I did not like the options for hotels in the area. The hotels are very expensive. Food options at the casino are typical and reasonably priced. I did hit a jackpot for $22,300 last year so I know it is possible to win here. :)
First time at Firekeepers
Food was great at the buffet, but a little overpriced. Good service! Friendly, helpful service on the floor. Nice clean bathrooms. Slots were tight. Saw very few winners! Music gets louder and the air fills with smoke as the night went on. Beautiful building and nice parking area. Close to the highway.
This casino is only 50 minutes from home & could easily be my favorite if they would listen to paying customers. The problem is the unwillingness to correct payscales on video keno. 90% of their keno has worse payouts than the Michigan state run "Club Keno" which sucks. Example a 3 spot should pay 43-46 coins, club keno pays 27, Walletkeepers pays 11! Have complained endlessly to slot manager, his answer is if you don't like it go somewhere else. Some marketing strategy huh? I'm mainly a table player but the wife plays keno. So in order to satisfy both of us, we travel elsewhere. I agree with others, now that Gun Lake Casino is open, these people will lose business. Too bad, otherwise not a bad place to play although winning is tough to do here.
Firekeepers Review by local
I am local and visit once or twice per week since opening. The slots are tight and constantly being adjusted in play to lower minimums. Big payouts are mainly in the classic "bar" games. Payouts in the game or theme slots is generally low, at most about one-hundred to two-hundred dollars. Table games are the best, with nice dealers and player attitudes. The game rules are again tight. Player club amenities are standard, and regular players get food and small game dollar premiums. This a new casino and is very clean. There is a small non-smoking site, but smoking is heavy, mainly cigarettes. No free alcohol, but there is plenty of service at main paths. Parking is great. Food is excellent, and in all price ranges. Buffet is very good but expensive, however, is frequently discounted as premiums. Grand prizes are nice and nicely displayed on front hall. In summary this casino, is not a "gamblers" casino, but a nice local casino mainly for regional customers.
Only know about these items below and my comments
Living 100 miles from this casino, we originally vary much liked it over the rest in Detroit or Souring Eagle Casino's. But today I have decided that until they are more responsive to the RV's that helped start them, they can forget our coming there ever again.
Didnt play the table games or eat there, even though I heard the food is good.
This was my first visit, the gentleman at the customer service counter was very friendly. I was there for about 4 hours, no one offered me a drink, but I found the self serve counter.
The atmosphere was pretty good, but the layout was a little confusing. There is no hotel. The valet's were very courteous and prompt, but I forgot to tip when I left, sorry.
I also recently visited the Soaring Eagle Casino for the first time in several years.
The biggest difference I noticed, in my opinion, was the number of slot machines that paid out a jackpot at the Soaring Eagle compared to Firekeepers. Honestly, I never heard a slot machine going off with a jackpot win at Firekeepers, at the Soaring Eagle, it was about every 1/2 hour. At the Soaring Eagle, a lady 6 machines down from me won $1500 after I had played my machine for 20 minutes. We sat down at about the same time. Approximately an hour later, I heard 3 machines going off, one of them was a person I was there with.
I did win about the same amount of money at both, $120.
I did notice that at Firekeepers, more people won on the table games. I dont know how much the players won at the tables.
I just compared these two casinos because I visited both of them recently. I have been to most of the casinos in Michigan but it has been several years.
Not a scientific study, just something a regular person noticed and would consider next time they choose a place to go.
I have been to Las Vegas a couple of times. Much better chances there winning than any place in Michigan.
Firekeepers is a pretty nice looking casino. Plenty of hotels within 10-15 minutes of it too. The slots here are pretty much just as tight if not tighter then the casinos in Detroit. They do have a wide selection of slot machines. Table selection is good and minimums are good even on the weekends. I have seen $5 minimums even on the weekends. Most of the casino feels pretty open and easy to move around in. Food selection is good. Buffet prices seem a bit high, but you do get a discount if you have a players card. The quality of the buffet is pretty good, but the sitting arrangement is bad. It feels very cramped inside the buffet.
Great casino, win almost everytime I go. The food is wonderful, especialy in Chi-mon-ee's.
My new casino of choice
I have visited Firekeepers several times in the last few months and it is my new casino of choice. I play slots and have found the selection of slot machines astounding! Even better than any casino in Las Vegas. While I haven't won anything big, I find I can play for 8-10 hours and spend far less than in Detroit casinos - usually around $50.00 per visit. The staff is friendly, the casino floor and public areas are clean and the food is worth the price. We loved their "Happy Hour" drink prices. I just wish they had a hotel on site.
This place has a lot of potential but its Blackjack rules and conditions are terrible: H17, AMS machines and ridiculously high minimum tables, especially on weekends. All tables are at least $15 minimum on weekends.
The buffet is okay but the selection is rather limited to say the least. I expect when the casino near Wayland opens this place is going to lose most of its business. They may be able to get away with screwing over the players now, but once a little competition moves into the neighborhood...
I was expecting less but pleasantly surprised.
My games are JOB Video Poker and Blackjack and I have no opinions of other gaming options.
Outside of Nevada, good blackjack conditions are impossible to find. But at least Firekeepers (locally dubbed "Moneykeepers") offers several $5 tables - weekdays anyway. The $5 tables are usually full and hard to find a seat. I settled for a $10 table - a multideck continuous shuffle affair - at least six decks - dealer hits soft 17. I played for a half hour or so - left up $7.50
The Video poker choices were better than other Michigan casinos. Unless you are familiar with video poker, you won't understand the lingo but I found a bank of 25 cent 9-6 machines (bonus) which got most of my play.
One needs to pay attention to the pay tables - along the back wall (near poker room) there is a row of seemingly identical $.25/.50/1.00 denomination Multi game machines. But the VP JOB pay tables range from 8-5 to 9-5. You need to check each one if you are particular. If you play alongside the wife, as I do, one of you will most probably have a lesser paying machine.
If you prefer a bar top machine, you will find poorer pay tables. I didn't check each one but the most frequent was 7-5. And it didn't matter what denomination - $1 credits had same returns. Again - I didn't check every barstool.
Even after choosing the best paytable, one still needs luck. I was fortunate to basically break even during my 4 hour visit. Most play was at the $.25 level but when ahead (on house money), I would change to the dollar level.
In all, I found the place to be completely acceptable.
Very Nice Employees, good location, just off I-94..Casino was very large..lots of penny machines..in fact too many. The smoking areas were confusing. But will go back.