Wendover Nugget Hotel & Casino Hot

http://www.americancasinoguide.com/media/reviews/photos/thumbnail/300x300s/e6/2d/11/1511_wendovernuggetlogo-134816238194.jpg
 
2.3 (5)
6185   0   1   0   0   0
Write Review

Details

Address
101 Wendover Boulevard
City
W. Wendover
State
Nevada
Zip Code
89883
Country
United States
Phone
(775) 664-2221

Toll-Free Number: (800) 848-7300
Rooms: 500 Price Range: $50-$109
Suites: 60 Price Range: $75-$205
Restaurants: 3 (1 open 24 hours)
Buffets: Brunch-$14.95 (Sat/Sun)
L-$12.95
D-$15.95/$24.95 (Fri)/$19.95 (Sat)
Casino Size: 40,089 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Sports Book, Race Book, Poker, Three Card Poker, Let it Ride, Pai Gow Poker, Keno, Big 6 Wheel
Overnight RV Parking: Must use RV park
Senior Discount: Room/food discounts if 55+
Special Features: 56-space RV park ($35 per night). Sky bridge to Montego Bay.

Map

Swap Start/End

User reviews

Average user rating from: 5 user(s)

Overall rating 
 
2.3
Slots 
 
2.8  (5)
Table Games 
 
2.6  (5)
Customer Service 
 
1.8  (5)
Player's Club 
 
3.0  (5)
Gaming Atmosphere 
 
2.2  (5)
Amenities or Hotel 
 
1.8  (5)
Food & Drink 
 
1.8  (5)
Already have an account?
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
Please enter the security code.
this is the best place to gamble in wendover period!the environment may not seem like it but it is.loosest slots in the town,very friendly video poker,and very roomy tables.the sports bet is also very convenient but may be hard to find as its stuck in the back in the corner.also,the comps program beats out all others in the area.

the rooms are adequate if you're in the main rooms.if you're in the tower,be prepared to journey back to 1986.

the downside of this casino is the food.the buffet and the restaurant are the worst.the service in the buffet is ok,but you run the risk of getting sick.the restaurant is even worse.they are truly the black eye of this establishment.the service is extremely rude and they seem to go out of their way to do so.also,the wait time is ridiculous.

however,even though they all share the same kitchen i think,the steak house is a shining ray of light as far as food there.they are courteous,fast,and delicious.i highly recommend them and the lobster bisque.there is also a nice little taco place that is good and not part of the buffet or restaurant.

also,there is no weight room or workout facility


Overall rating 
 
3.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
1.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0
Reviewed by Jeremy Kauhi May 07, 2013
Last updated: May 07, 2013

it's what you make of it,...

this is the best place to gamble in wendover period!the environment may not seem like it but it is.loosest slots in the town,very friendly video poker,and very roomy tables.the sports bet is also very convenient but may be hard to find as its stuck in the back in the corner.also,the comps program beats out all others in the area.

the rooms are adequate if you're in the main rooms.if you're in the tower,be prepared to journey back to 1986.

the downside of this casino is the food.the buffet and the restaurant are the worst.the service in the buffet is ok,but you run the risk of getting sick.the restaurant is even worse.they are truly the black eye of this establishment.the service is extremely rude and they seem to go out of their way to do so.also,the wait time is ridiculous.

however,even though they all share the same kitchen i think,the steak house is a shining ray of light as far as food there.they are courteous,fast,and delicious.i highly recommend them and the lobster bisque.there is also a nice little taco place that is good and not part of the buffet or restaurant.

also,there is no weight room or workout facility


Was this review helpful to you? 
I recently stayed at the Wendover Nugget and it was a horrible experience. They messed up our reservation and when we went to check in tried to charge us 3 times as much as we had booked our room for. They had booked the wrong room and the rate on the room we had asked for had gone up by then. They said that rate we had reserved was no longer available and would not give it to us. We thought the mistake could be resolved easily enough and asked to speak to the manager. Manager Brandon MIller was very rude and upcooperative. He couldn't fathom the idea that they had made a mistake and accused us of lying. Even though he verified the rate we said we had reserved was available the day we booked it he said he had no "proof" that we asked for that rate. Any normal person would ask for the best available rate right? I would never call and say please charge me double or better yet triple!! Anyway after going around in circles about getting the rate he told us that was the price and we could take it or go elsewhere!! I couldn't believe that this was someone who was considered a manager! I know a lot about customer service and would never speak to anyone that way. I would have loved to have gone somewhere else but at that point the other casinos were booked up so we were stuck taking it. As far as the stay the beds in the room were not very comfortable and the light in the bathroom was very dim and flickered. There was a hole in the wall in our room and the steak buffet was not very good. We also went to a restaurant in the casino that had us wait for 45 min for our food and didn't bring one person in our group a plate when they brought the food. After a few minutes they told us they were out of what she had ordered and she needed to pick something else. I just wonder why didn't they realize that when the order was placed 45 min prior? I would not recommend this place. It may be slightly less expensive but they are lacking in service and common sense.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Reviewed by katie turney September 12, 2012
Last updated: September 12, 2012

BAD SERVICE!!!

I recently stayed at the Wendover Nugget and it was a horrible experience. They messed up our reservation and when we went to check in tried to charge us 3 times as much as we had booked our room for. They had booked the wrong room and the rate on the room we had asked for had gone up by then. They said that rate we had reserved was no longer available and would not give it to us. We thought the mistake could be resolved easily enough and asked to speak to the manager. Manager Brandon MIller was very rude and upcooperative. He couldn't fathom the idea that they had made a mistake and accused us of lying. Even though he verified the rate we said we had reserved was available the day we booked it he said he had no "proof" that we asked for that rate. Any normal person would ask for the best available rate right? I would never call and say please charge me double or better yet triple!! Anyway after going around in circles about getting the rate he told us that was the price and we could take it or go elsewhere!! I couldn't believe that this was someone who was considered a manager! I know a lot about customer service and would never speak to anyone that way. I would have loved to have gone somewhere else but at that point the other casinos were booked up so we were stuck taking it. As far as the stay the beds in the room were not very comfortable and the light in the bathroom was very dim and flickered. There was a hole in the wall in our room and the steak buffet was not very good. We also went to a restaurant in the casino that had us wait for 45 min for our food and didn't bring one person in our group a plate when they brought the food. After a few minutes they told us they were out of what she had ordered and she needed to pick something else. I just wonder why didn't they realize that when the order was placed 45 min prior? I would not recommend this place. It may be slightly less expensive but they are lacking in service and common sense.

Was this review helpful to you? 
I've been going to this casino since it was The Stateline. Have always had pretty good luck, but the rooms are a bit old and the food leaves something to be desired. I still love it.
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Reviewed by Loa Williams October 28, 2011
Last updated: October 28, 2011

My old favorite

I've been going to this casino since it was The Stateline. Have always had pretty good luck, but the rooms are a bit old and the food leaves something to be desired. I still love it.

Was this review helpful to you? 
I visited this last weekend April 2010. The place is run down due to lack of maintenance. The room I got had holes in the carpet, drapes, stained floors, mold in the shower and lots of it and basically was like a run down Motel 6. Too bad because the outside is decent but it appears that lack of maintenance has taken its toll.

The slots were tight as hell, good luck on breaking even. Cocktail waitress wearing bordello type uniforms and the dealers, the worst in Nevada imo were just as unfriendly as always.

Always a pleasant place if you have absolutely no other place to go in the small town. The buffet was one of the worst I have been to, the food was not only old, dry and flavorless, but looks like it was left from a week ago. Seriously people, get it together. I would steer clear even if you get comped.
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by chick April 14, 2010

The old State Line

I visited this last weekend April 2010. The place is run down due to lack of maintenance. The room I got had holes in the carpet, drapes, stained floors, mold in the shower and lots of it and basically was like a run down Motel 6. Too bad because the outside is decent but it appears that lack of maintenance has taken its toll.

The slots were tight as hell, good luck on breaking even. Cocktail waitress wearing bordello type uniforms and the dealers, the worst in Nevada imo were just as unfriendly as always.

Always a pleasant place if you have absolutely no other place to go in the small town. The buffet was one of the worst I have been to, the food was not only old, dry and flavorless, but looks like it was left from a week ago. Seriously people, get it together. I would steer clear even if you get comped.

Was this review helpful to you? 
This casino has some good machines, with friendly 21 dealers.



The Casino is clean, but the card comps were slow, long lines.



I would go again.
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by godfather111 January 01, 2006

the nugget

This casino has some good machines, with friendly 21 dealers.



The Casino is clean, but the card comps were slow, long lines.



I would go again.

Was this review helpful to you? 
 

Forum Latest Posts

Gambling Software

Top
Copyright © 2014 American Casino Guide. All Rights Reserved.