Desert Diamond West Valley Resort and Casino

 
3.3 (3)
230   0   1   0   0   0
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Details

Address
9341 W. Northern Ave
City
Glendale
State
Arizona
Zip Code
85305
Country
usa
Phone
520-294-7777

Restaurants: Food Court   Liquor: Yes
Games Offered: This casino only offers Class II gaming machines which look like slot machines, but are actually games of bingo and the spinning video reels are for “entertainment purposes only.”
Casino Size: 40,000 Square Feet
Special Features: Free self-serve soft drinks.

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User reviews

3 reviews

Overall rating 
 
3.3
Slots 
 
3.3  (3)
Table Games 
 
4.0  (1)
Customer Service 
 
2.7  (3)
Player's Club 
 
3.3  (3)
Gaming Atmosphere 
 
3.7  (3)
Amenities or Hotel 
 
4.0  (1)
Food & Drink 
 
2.3  (3)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
3.8
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Mrs

Need better restaurants 

Was this review helpful to you? 
(Updated: October 13, 2017)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Disappointment

We have been waiting and hoping for a casino to open on the west side of the Valley for a while. Well, we finally got it. What a disappointment. It is all class 2 machines(bingo)that are tighter than a frogs..... I used to go quite a bit but figured if I am just gonna give my money away, I could find someone better to give it too. Cant remember the last time I got to play on their money. They yanked all the keno machines. I guess they were too popular as there was always a wait to get on them. Like half of the machines will not accept the payout tickets, so you have to pull out more cash. If your machine malfunctions or tilts, you will wish you had a novel to read while you grow old waiting for a tech to show up. Its not that there is a shortage of people on the floor, it's just that their top priority is going around trying to find machines where people may have left a few cents in, and cashing that out before some customer sits at that machine. Heaven forbid!! Players club sucks.I was probably dumping 2k a month in this place and five dollars in a food coupon every two weeks is what they consider to be comps. Almost six bucks for a bottle of domestic beer. Seriously, you're better off takin a drive to the east side and going to a real casino!

Was this review helpful to you? 
(Updated: March 04, 2017)
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

fun place to have fun

fun place to have fun.

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