San Manuel Casino

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2.2 (11)
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San Manuel Casino Logo

Details

Address
777 San Manuel Blvd
City
Highland
State
California
Zip Code
92346
Country
United States
Phone
(909) 864-5050

Toll-Free Number: (800) 359-2464
Gambling Age: 21
Restaurants: 9 Liquor: Yes
Buffet: L- $16.99/$19.99 (Friday-Sunday)
D- $26.99/$34.99 (Thursday/Friday)/$26.99 (Saturday/Sunday)
Casino Size: 75,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Mini-Baccarat, Poker, Pai Gow Poker, Let It Ride, Three Card Poker, Four Card Poker
Overnight RV Parking: Free/RV Dump: No
Special Features: Food Court with four fast food outlets. Buffet discounts for players club members. Offers card versions of craps and roulette.

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User reviews

11 reviews

5 stars
 
(0)
 
(3)
3 stars
 
(0)
 
(4)
 
(4)
Overall rating 
 
2.2
Slots 
 
2.2  (11)
Table Games 
 
1.6  (8)
Customer Service 
 
2.1  (11)
Player's Club 
 
2.6  (11)
Gaming Atmosphere 
 
2.7  (11)
Amenities or Hotel 
 
1.6  (8)
Food & Drink 
 
2.4  (11)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Not for me
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

I've been visiting this casino since the 90s when it was a tent and you used to win on slots and table games. Now you're lucky to leave this dump breaking even. I currently am a diamond VIP member and have been for the past 3 years. I have nearly 1,000,000 tier points. Yes one million points on my players card and I not once do I ever get comped for any hotels, have to beg for tickets to go anywhere and still get rejected, I get harrassed by staff to kick me off machines when I'm winning for "maintenance." My free slot play is never increased, I have no privileges like they promise you once you reach diamond. In fact, I was winning more when I wasn't diamond or when I dont use my players card. So if you have money to throw away, and want to get harrassed by hookers, crackheads, drug dealers and the staff then this place is perfect for you. Oh they do offer free hot dogs and tap water. Avoid this place, I highly recommend driving 30 more mins and going to another casino. Do not try to get diamond VIP level. They will just screw you over. Casinos are regulated to payout 85-95% on slots. But this Indian casino has no regulations and the gaming commission is run by the tribal leaders. 

M
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Corrupt Employees and Security
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

What's up everyone? Truth about this Casino. I've been a member since 2010. I went to make line to play for the slot tournament after playing a slot machine on the 10th of August 2018 on a Friday. After 2pm Security approached me saying I was soliciting cause of the false information from a slot supervisor. Just a week before that date I made a complaint about some employees. The supervisor that took the complaint is friends with the people. The Supervisor turned around and got me banned from the casino. I was an Emerald Club Member which is the second level club card. I only needed 30k points to get to V.I.P. I was falsely accused of harassing the employees and banned for 1 year and it is unjust.I repeat I went to make line to play for the slot tournament on a Friday and security approached me saying I was soliciting cause of the false information from the slot supervisor. Casino employee took picture of my Licence when security handed it to a lady without my consent or permission even after I repeated multiple times they don't have my permission to take pictures of me or my Licence .Security employee said I don't care what he says take a picture. Security kept wanting to take my picture with his camera after I constantly repeated they don't have my permission. They wanted me to sign a 1 year ban and I refused and exited the casino. Later I received the paper by priority mail for 1 year ban from August 10 2018 to August 10 2019. Anyway I hope this helps to show the casino is being ran by employees that are idiots . Hopefully the owners realize the truth.

R
Comments (1) | Was this review helpful to you? 1 2
Love San Manuel!
Overall rating 
 
4.3
Slots 
 
5.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0

I always have the best time at San Manuel!

My love affair with San Manuel started back in 2002 when San Manuel became the Hero in an awesome story with a co-worker - we'll call him Steve. Steve and I worked together in Anaheim and commuted from the IE right after I graduated from College. One day we hit up a happy hour when I was the driver for the day...we had a few pops...he had a few too many and I was trying to drive him home...he flat out refused. I dropped him at his car at our meeting point thinking he was going to chill for a while....he did not I would find out later. I went home and went to bed. I woke up to 25 voicemails starting at 11p. The First was Steve's wife: 'Hey Checking in if you guys are working late or went out for a few...haven't seen Steve yet.' A half hour later - Steve's wife again - 'starting to get worried.' Then a few from co-workers - 'Hey just heard from Steve's wife, she's looking for you and Steve are you okay?' To eventually the boss: 'Guys it's 2am where are you? We are all starting to get worried about you...we are calling hospitals...please call us.' Steve's wife again this time in tears...'where are you?' You get the point. The last call was Steve: 'Hey its 5am I'm home. Sorry everyone was worried." Turns out he drove to San Manuel and won like 5K at the tables. He was in the doghouse...but got himself out of it by winning...Crazy. I was asleep the whole time. Still a story that is told in certain circles to this day. The names are changed to protect the not-so-innocent, but what a wild night

Naturally, I had to check the place out the next day and went for the first time. Had fun playing slots, ate at the buffet and had a few cocktails watching some playoff hockey on the TVs. I think I may have broke even, but had a good 5-6 hours of entertainment on a random Saturday in May.

Then I hadn't been here for about 10 years or so until they started doing the special nights at the Pines with Dodgers, like Steve Garvey, Tommy Lasorda etc. I started going to those when I was with FOX and Monica of course has a relationship with the Dodgers and I was hooked. A good steak, good wine menu, good cocktails - world class entertainment and that is not even including the gaming.

I always have a blast whenever I go and now that I am back in the IE - I am there regularly. Love the place.

T
Comments (1) | Was this review helpful to you? 3 1
Shithole
(Updated: February 04, 2017)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Buffet is small and not a good variety compared to other casinos in surrounding area. Clientele is trash mostly crack heads and people spending their welfare checks. Slots are a joke, can't win shit!!! Bonus rounds are slim to none. Doesn't serve alcohol until 5pm what a joke, no hotel!!! These damn engines are making a killing of us . what do you think pays for all the new "upgrades" 

KR
Comments (1) | Was this review helpful to you? 3 3
OUT OF YOUR MINDS!!
(Updated: November 02, 2016)
Overall rating 
 
1.9
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

I have been a weekly customer for many years. It's always been hard to eat at San Manuel, but now it's crazy. The Buffet give-away keeps the buffet lines too long and the buffet is too crowded. Now you have closed the Sports Watch, the only quiet place to sit and enjoy a meal under $150.00 They opened a rock and roll restaurant that you cannot stay in more than a few minutes without ear damage from the mind blasting music. The servers have to wear ear plugs! Hospitallity has never been their strong suit but this new deboggle, is beyound belief. I am a Diamond player and I talk to a lot of regulars who go there and spend the day. They have no where to sit and have a comfortable meal that's under $150.00. It's a real shame. I hate the new changes and I'm going to make some gambling changes of my own.

G
Comments (1) | Was this review helpful to you? 6 4
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