Catfish Bend Casino- Burlington

 
2.3 (14)
822   0   1   0   0   0
Write Review
Catfish Bend Casino- Burlington

Details

Address
3001 Wine Gard Ave
City
Burlington
State
Iowa
Zip Code
52601
Country
United States
Phone
(319) 753-2946

Toll Free Number: (800) 372-2946
Rooms: 20 Price Range: $109-$159
Suites: 20 Price Range: $169-$269
Restaurants: 4
Hours: 8am-3am/24 hours (Fri/Sat)
Casino Size: 23,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Spanish 21, Pai Gow Poker, Three Card Poker, Four Card Poker, Mini-Baccarat, Ultimate Texas Hold 'em
Overnight RV Parking: Free/RV Dump: No
Special Features: Land-based casino.

Try an online casino for FREE. We have over 15 No Deposit Bonus Codes. No credit card needed, just sign up and start playing!

Map

Swap Start/End

User reviews

14 reviews

 
(1)
 
(3)
 
(2)
 
(2)
 
(6)
Overall rating 
 
2.3
Slots 
 
2.4  (14)
Table Games 
 
2.2  (11)
Customer Service 
 
2.3  (14)
Player's Club 
 
1.9  (14)
Gaming Atmosphere 
 
2.3  (14)
Amenities or Hotel 
 
2.4  (14)
Food & Drink 
 
2.6  (14)
View all reviews View most helpful
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Very caring employee's
Overall rating 
 
3.0
Slots 
 
4.0
Table Games 
 
1.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
5.0

My Husband and I took our grand daughter to the Casino for a belated Christmas gift, after she left we stayed a while longer. When we decided to leave we found that an anti theft devise we had for our car was lost. I went to management and EVERYBODY pitched in to help locate it with us. I mean the whole staff, Managers, security, housekeeping and floor help. We we're so thankful for their caring for our problem, very unexpected, Of which we are so grateful we will definitely be back
We just wanted to Thank everyone for trying to help, it's very refreshing to be at a place with such caring employee's in a very public place like a Casino.

DT
Comments (0) | Was this review helpful to you? 0 0
Great place
(Updated: July 15, 2017)
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

My husband was working there for 8 months.... we went every night! Loved it and miss it.

MR
Comments (0) | Was this review helpful to you? 0 0
Locals not welcome
(Updated: May 29, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

If you are a local and a regular here you will not be treated as well as if you are from out of town, a visitor on a bus trip, a stock holder, or an employees that is allowed to play . If you go on a regular basis you can sit and watch and know when certain people sit down to a machine , they are going to win. It is almost always the same ones with a crumb thrown your way every great now and then . A few of the customer service people are very friendly and helpful but the the BOSSES would just as soon you throw your money in a bucket at the door and keep going. 

D
Comments (0) | Was this review helpful to you? 3 3
Rip off
(Updated: February 22, 2017)
Overall rating 
 
1.7
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

I live in burlington and go a few times a month just to get out the house.Ive never hit anything.every other casino ive ever played i enjoy myself and sometimes win.Never at the catfish bend.My advice is stay away.

RA
Comments (0) | Was this review helpful to you? 5 2
Security guard not doing his job too busy talking
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

I went to Catfish Bend Casino June 10th 2016 approximately 1:20 a.m. I was standing by the security at entrance when I accidentally dropped the $12 I had one 5 feet from the security officer I am homeless I was fortunate enough to get a free ticket for a $10 bill I won $12 I put it in my pocket walked out the door stop took my phone out of my pocket 5 feet from the security officer didn't realize I had dropped that $12 which was the only money I had in the world I left the casino came straight back and that's where I lost it ask them if anybody had seen it they have surveillance look for it for an hour it took them to come back and tell me yes you dropped it and the Patriots picked it up what kind of security do they really have 5 feet in the security officer who was busy talking to a maintenance man who's out there vacuuming the carpet instead of paying attention to his Patriots what kind of places left me standing there for an hour while they looked on the camera I stood by Pete and security officer and he didn't notice that I had dropped my money there was no one else around except for the man who does housekeeping who he was too busy talking to to pay attention to his job what else will they miss somebody gets stabbed right there beside them so they get shot maybe he'll hear the bullet or the gun who knows maybe somebody could have came up and robbed me and I would have had $1,000 in my pocket what he had seen that I don't think so because he was too busy talking to the housekeeper

W
Comments (0) | Was this review helpful to you? 2 8
View all user reviews
 

American Casino Guide