Palace Casino Hotel

 
2.5 (3)
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Palace Casino Hotel

Details

Address
6280 Upper Cass Frontage Rd NW
City
Cass Lake
State
Minnesota
Zip Code
56633
Country
United States
Phone
(218) 335-7000
Website
http://www.palacecasinohotel.com
 

Toll-Free Number: (877) 972-5223
Room Reservations: (800) 442-3910
Rooms: 64 Price Range: $65-$90
Suites: 16 Price Range $81-$110
Restaurants: 2 Liquor: No
Buffet: B/L- $8.99 (Saturday-Sunday)
D- $13.95 (Friday)/$12.95 (Saturday-Sunday)
Casino Size: 30,000 Square Feet
Games Offered: Video Slots, Video Poker, Video Keno, Blackjack, Bingo (Wednesday-Sunday)
Overnight RV Parking: Free/RV Dump: Free
Senior Discount: Various Wednesdays 8am-12am if 50 or older.
Special Features: 15-space RV park offers free parking and hookup. 10% off rooms for Players Club members.

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User reviews

3 reviews

Overall rating 
 
2.5
Slots 
 
2.3  (3)
Table Games 
 
2.3  (3)
Customer Service 
 
2.7  (3)
Player's Club 
 
2.7  (3)
Gaming Atmosphere 
 
3.0  (3)
Amenities or Hotel 
 
2.3  (3)
Food & Drink 
 
2.3  (3)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: September 22, 2012)
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Bad payouts

Kinda a scary place. Fights, drunks, swearing. Bad payouts on slots.

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Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Problem at the Palace Hotel Casino


Stayed at hotel in? first week of August, was their for one night. During my stay? I had over $5000 worth of personal belongings stolen. Right from my rented room in the Palace Hotel at Cass Lake Casino.



Told managemant but, no help from them about this unbelieveable problem. That someone can enter my room and steal my belongings with no one seeing anything. Not even on the security cameras, so the management says !!!!!!!



The tapes will show who was in the room! The worker only! No vistors at all to see me -? the only one in room, myself, one key, me! There will be more to follow !!! To see if this problem is going to be taken care of or not. See ya soon. Stay here big big big loser all around.



?

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View all my reviews (5)
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Great Place for RVers

This casino is great for RVers -- level free parking spaces with electric hook-ups and community dump station and water fill-up. Great choice of penny slots iwth great range of machines. Had a really good time.

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