Treasure Island Resort Casino

 
3.1 (15)
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Treasure Island Resort Casino

Details

Address
5734 Sturgeon Lake Road
City
Red Wing
State
Minnesota
Zip Code
55066
Country
United States
Phone
(651) 388-6300

Toll-Free Number: (800) 222-7077
Rooms: 250 Price Range: $109-$159
Suites: 28 Price Range: $179-$249
Restaurants: 3 Liquor: Yes
Buffets: B- $17.50 (Sat/Sun)
L- $13.50/$17.50 (Sat/Sun)
D- $17.50/$28.95 (Thu)/
$19.50 (Fri/Sat)
Casino Size: 110,000 Square Feet
Games Offered: Video Slots, Video Poker, Video Keno, Blackjack, Poker, Pai Gow Poker, Three Card Poker, Ultimate Texas Hold'em and Bingo
Overnight RV Parking: Must use RV Park
Senior Discount: Various Wed if 50+.
Special Features: 95-space RV park open April-October ($28-$60 per night). 137-slip marina. Dinner and sightseeing cruises.

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User reviews

15 reviews

5 stars
 
(0)
 
(7)
 
(4)
 
(2)
 
(2)
Overall rating 
 
3.1
Slots 
 
2.7  (15)
Table Games 
 
3.0  (14)
Customer Service 
 
3.1  (15)
Player's Club 
 
2.9  (15)
Gaming Atmosphere 
 
3.3  (15)
Amenities or Hotel 
 
3.3  (15)
Food & Drink 
 
3.3  (15)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Falsely accused of stealing
(Updated: February 13, 2018)
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

1st time every giving a review on a business. I have had good service and bad service, like I’m sure most have and I have never felt compelled to write a review until now. I won’t go into detail about the long waits, rooms not being ready at check-in, cold food or sheets that felt like sand paper. But where I draw the line is being accused of stealing LED light from around the bed and mirrors and being charged over $200 for theft and damages I did not cause. That being said, I am in touch with hotel management and hope to be able to update this review, with a positive resolution to the situation. If not, I plan to contact the BBB and since this was a work event, ensure my company chooses a different venue next year. 

RF
Comments (0) | Was this review helpful to you? 0 0
Non paying slots, customer service has been horrib
(Updated: August 15, 2017)
Overall rating 
 
3.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

The slots have not paid me in months, I don't know what to play anymore to even win.I don't feel like VIP at all, I can't get a suite to save my life. I'm treated like I just walked through the door, but yet been a club member since the first day the doors opened.

S
Comments (0) | Was this review helpful to you? 2 1
Better then Mistake Lake
(Updated: May 12, 2017)
Overall rating 
 
4.4
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0

Very nice staff had a issue with my room and was taken care of and the issue fixed. Very fun environment and staff wide selection of slots and tables. Very good promotions way better then MistakeLake they really care about there players as for MistakeLake don't offer crap for promotion and even tho I'm a black card at MistakeLake I get way better promotions here on a low level card. TI is my new favorite place. Well worth the drive and my new home when I play.

AA
Comments (0) | Was this review helpful to you? 1 0
Customer
Overall rating 
 
3.6
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

I think treasure island needs to allow 18 plus in the whirlpool area. With a different color wristband for under 21.its rediculas to accept there money to gamble, but not allow them in the whirlpool!!!

SL
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Fun Times
Overall rating 
 
4.3
Slots 
 
3.0
Table Games 
 
5.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

New Water Park is Great! Has an adults only area with swim up bar thats fun. Tado steakhouse was really good had the bison filet and was the best ive ever had. Hotel is nice and won some $ on the tables. Slots werent so lucky tho. My favorite MN casino for sure.

A
Comments (0) | Was this review helpful to you? 1 0
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