Ho Chunk Gaming - Black River Falls

Hot
 
3.0 (12)
2745   0   1   0   0   0
Ho Chunk Gaming - Black River Falls

Details

Address
W9010 Highway 54 East
City
Black River Falls
State
Wisconsin
Zip Code
54615
Country
United States
Phone
(715) 284-9098

Toll-Free Number: (800) 657-4621
Rooms: 60 Price Range: $49-$98
Suites: 6 Price Range: $93-$130
Restaurants: 2 Liquor: Yes
Buffets: L-$9.95/$10.99 (Friday/Saturday)/$12.95 (Sunday)
D-$14.50/$21.95 (Friday/Saturday)
Size: 35,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Mississippi Stud, Ultimate Texas Hold 'Em, Three Card Poker, Bingo
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Various Mondays if 50 or older.
Special Features: 10% off food/hotel for slot club members.

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User reviews

12 reviews

 
(2)
 
(2)
 
(3)
 
(3)
 
(2)
Overall rating 
 
3.0
Slots 
 
2.8  (12)
Table Games 
 
3.1  (9)
Customer Service 
 
3.1  (12)
Player's Club 
 
2.9  (12)
Gaming Atmosphere 
 
2.9  (12)
Amenities or Hotel 
 
3.5  (10)
Food & Drink 
 
2.5  (12)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Food was not edible
Overall rating 
 
3.2
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
1.0
The breakfast buffet was the worst food that I have seen presented on a buffet. The bacon was black, burnt to a crisp and in about one inch pieces. When we asked the wait staff she said she had told the cook about the complaints an hour ago but it was left out. We filled out complaints but never heard back from anyone. That was 3 weeks ago. Hotel was very nice. Go to Re-Pete's in town for food. Very disappointing. 
DK
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Peace Officer
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Horrible Buffet, old food I think was sitting since lunch. Needed to ask 2 and 3 times for items as they dont monitor the buffet. Do not waste your $ crab was extra $ above buffet price. Never again, slots are so tight. Didnt witness any one win a decent pot.
DP
Comments (0) | Was this review helpful to you? 1 0
Snack Bar
Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
Fir the most part, the food is good, and reasonably priced, but omg they need a manager there that can show the staff how to run it and sooooo slow, would have fired half of them.
LH
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Nice room, rest was disappointment
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
1.0
Stayed at Black River Falls casino on July 6th. New rooms were wonderful, beds were comfy. Bathroom was awesome. Casino buffet was terrible. Seafood night, crablegs were overcooked, service was very bad even though there were only 2 other tables with customers!!! They need to get their act together. No payoffs at casino machines at all. Wouldn't go back.
DM
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Customer
(Updated: December 08, 2016)
Overall rating 
 
4.9
Slots 
 
5.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Love this place
J
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