Potawatomi Hotel & Casino

 
2.1 (68)
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Potawatomi Hotel & Casino

Details

Address
1721 W. Canal Street
City
Milwaukee
State
Wisconsin
Zip Code
53233
Country
United States
Phone
(414) 645-6888

Toll-Free Number: (800) 729-7244
Rooms: 371 Price Range: $189-$239
Suites: 10 Price Range: Casino Use Only
Restaurants: 6 Liquor: Yes
Buffets: B-$18.00 (Sunday) L-$15.00
D-$15 (Tuesday/Thursday)/$41 (Wednesday/Friday)/$24 (Saturday)
Casino Size: 38,400 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Pai Gow Poker, Three Card Poker, Four Card Poker, Let It Ride, Bingo. Off Track Betting, Spanish 21, Casino War, Baccarat, Bingo
Overnight RV Parking: Free/RV Dump: No
Special Features: Smoke-free casino on 2nd floor.

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User reviews

68 reviews

 
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Ratings (the higher the better)
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Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
(Updated: December 28, 2017)
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Your money becomes the casinos money

My wife and I have been going to this casino three times a month for 10 years. We usually spend around $700 ever time we go and leave broke after about 3 hours later. The slot payouts have been getting worse year after year. We have a lot of experience here and let me tell you they have been getting worse consistently through out the years. We have vowed as a 2018 resolution not to spend our $1500-$2000 month there any longer. Believe me when I say it, this place has gotten really bad on payouts. Keep your money and play Wisconsin lottery scratch offs. You will be money ahead.

Was this review helpful to you? 
(Updated: October 19, 2017)
Overall rating 
 
3.7
Slots 
 
5.0
Table Games 
 
4.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

Nice Casino but needs to Control Crowd better

I been There twice and I Won money and I been Gambling Most my Life Occasionally! Their Staff was very good in my opinion but the Crowd was Terrible as Hell! Never walked around a Casino or playing slots and heard more Mumbling Insults in my Life! While playing Slots and hitting , winnings I heard more shit coming out of peoples mouths then ever. Anything from Name calling, Racial insults, just disrespectful as Hell. When I got up and start walking around looking at people and waiting for one of them to Talk face to Face I get nothing but stupid looks so when I approached a worker and told him that was he aware it was people just there to pick on folks he actually said yeah and he responded and walked with me for a few minutes and some started to leave asap. But They need better Security or they will have a lot of fights or worst! I won but will Never bow to punk bullies!

Was this review helpful to you? 
(Updated: February 01, 2017)
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0

My favorite casino

For the buffet crab nights are awsome other buffet days I don't care for the food. I have good days most of the time. I win large bonus payouts on slots all the time, 5 or 6 some days. 

Was this review helpful to you? 
(Updated: January 09, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

DON"T GIVE CREDIT CARD INFO !!!!!!

Got a free room at Poto, nice room. Front desk preauthorized my credit card for incidentals, ON A FREE ROOM, been fighting with them for over a week to release money they preauthorized! They tell me its up to my bank card to do that. THEY DIDN"T PUT A HOLD ON MY MONEY, POTO did. They say it may take up to 20 some days for the money to be released, REALLY??? On a free room. It isn't rocket science to go back into the card and release the money! I will never stay there or patronize them again! John the Hotel Supervisor said last week he would see what he could do, Haven't heard from him since! Nice customer service!!!

Was this review helpful to you? 
(Updated: January 05, 2017)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Disappointed

This place is PATHETIC ....My man has been going here like almost everyday for the last 20 years. Well the last couple years have been the worst ever, everyday is a loss. Never comes back with anything and I've been Coming now for about 8 months and I never win anything..,And then its so cold like the air-conditioner is always on and blowing right at u , feet and hands and nose frozen, and yet will cost you 2.00$ for a hot chocolate just to warm up, unless u want coffee which I do not drink. They do realize it below 0 outside right ?... I thought maybe Christmas or New Years they would have given more payouts even, HA HA what a joke, what was I thinking..... So turn up the heat and loosen your machines a little more...GREEDY GREEDY

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