Horseshoe Casino Hotel Southern Indiana Hot

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3.3 (14)
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Details

Address
11999 Casino Center Drive SE
City
Elizabeth
State
Indiana
Zip Code
47117
Country
United States
Phone
(812) 969-6000

Toll-Free Number: (866) 676-7463
Reservation Number: (877) 766-2671
Rooms: 503 Prices: Price Range: $99-$299
Restaurants: 9 Valet Parking: Free
Buffets: B-$13.99/$20.99 (Sun) L-$16.99 D-$21.99/$31.99 (Fri)/$27.99 (Sat)
Casino Size: 93,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Caribbean Stud Poker, Spanish 21, Baccarat, Mini-Baccarat, Poker, Pai Gow Poker, Let It Ride, Three Card Poker
Overnight RV Parking: Free/RV Dump: No
Special Features: 5,000-passenger sidewheeler
docked on the Ohio River. 18-hole golf course.

 

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User reviews

Average user rating from: 14 user(s)

Overall rating 
 
3.3
Slots 
 
3.2  (14)
Table Games 
 
3.0  (14)
Customer Service 
 
3.5  (14)
Player's Club 
 
3.3  (14)
Gaming Atmosphere 
 
3.5  (14)
Amenities or Hotel 
 
3.2  (13)
Food & Drink 
 
3.6  (14)
Ratings (the higher the better)
  • Slots
  • Table Games
  • Customer Service
  • Player's Club
  • Gaming Atmosphere
  • Amenities or Hotel
  • Food & Drink
Comments
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Where can I start? Extremely long walk to get to the casino itself. Playing 5.00 3 card in the early afternoon. Holding my own. At 2.30 the pit boss comes over to announce that all 5.00 tables are going to a 10.00 min. bet. Again at 8.30 that evening another announcement that the 10.00 tables are going to a 15.00 min. bet. Talk about greedy. Playing blackjack with the plus 3 bonus, I hit three of a kind spade nines. I should have been paid for three of a kind and a flush hand. Only got paid for the 3 of a kind. Told me that is just the way it is. They tend to make up the rules as they go along. I am a nonsmoker and the smoke inside on all floors except the first floor is suffocating. Tried to eat at Binions steak house, but 50.00 for a steak is ridiculous. No wonder they don't post the prices in the menu. We went to Paula Deans instead. Nothing to write home about, just ok, overpriced buffet. I have played in a lot of casinos and this is the poorest excuse for casino entertainment I have ever experienced. I will never be returning to Horseshoe again.
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Reviewed by rick anders February 11, 2013
Last updated: February 11, 2013

been there once, never go again

Where can I start? Extremely long walk to get to the casino itself. Playing 5.00 3 card in the early afternoon. Holding my own. At 2.30 the pit boss comes over to announce that all 5.00 tables are going to a 10.00 min. bet. Again at 8.30 that evening another announcement that the 10.00 tables are going to a 15.00 min. bet. Talk about greedy. Playing blackjack with the plus 3 bonus, I hit three of a kind spade nines. I should have been paid for three of a kind and a flush hand. Only got paid for the 3 of a kind. Told me that is just the way it is. They tend to make up the rules as they go along. I am a nonsmoker and the smoke inside on all floors except the first floor is suffocating. Tried to eat at Binions steak house, but 50.00 for a steak is ridiculous. No wonder they don't post the prices in the menu. We went to Paula Deans instead. Nothing to write home about, just ok, overpriced buffet. I have played in a lot of casinos and this is the poorest excuse for casino entertainment I have ever experienced. I will never be returning to Horseshoe again.

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I visited in September on the way north to Wisconsin. As I entered Louisville, I was greeted by a sign that the bridge on I-64 was closed. I spent an hour in traffic trying to find a detour. Finally, I called the casino and was told the only way there was to go north to the perimeter highway and then come back south. So, I ended up spending nearly two hours going for what should have been a 20 minute drive. When I checked in at the hotel, I asked why I had not received a notice about the closure and was told some emails had been sent. Since I had had a hotel reservation for several months, I could not figure out why I didn't get a notice. Plus, the parking area next to the parking garage was closed off and I had to park my motorhome nearly out of sight of the hotel. Again, I asked why they didn't have a parking area close by for motorhomes and was given a "just because we don't" answer. I ate dinner at the Paula Dean buffet and some of the irritation was eased by the good food and excellent service. After 9 hours of driving and my frustration with the hotel, I limited my play to just an hour. In addition, I canceled my return visit as I went back south primarily to avoid Louisville.
Overall rating 
 
3.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Reviewed by Jcreig21 October 25, 2011
Last updated: October 25, 2011

Horseshoe Casino Southern Indiana

I visited in September on the way north to Wisconsin. As I entered Louisville, I was greeted by a sign that the bridge on I-64 was closed. I spent an hour in traffic trying to find a detour. Finally, I called the casino and was told the only way there was to go north to the perimeter highway and then come back south. So, I ended up spending nearly two hours going for what should have been a 20 minute drive. When I checked in at the hotel, I asked why I had not received a notice about the closure and was told some emails had been sent. Since I had had a hotel reservation for several months, I could not figure out why I didn't get a notice. Plus, the parking area next to the parking garage was closed off and I had to park my motorhome nearly out of sight of the hotel. Again, I asked why they didn't have a parking area close by for motorhomes and was given a "just because we don't" answer. I ate dinner at the Paula Dean buffet and some of the irritation was eased by the good food and excellent service. After 9 hours of driving and my frustration with the hotel, I limited my play to just an hour. In addition, I canceled my return visit as I went back south primarily to avoid Louisville.

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I am from Cincinnati and this is my favorite casino of them all. Granted, I can't take weekly trips down here as it is 2 hours away, but once a month i have something to look forward too and get excited about. The boat is huge they are not joking about the 93,000 square feet on four levels. It really doesn't feel like you are on a riverboat sometimes it's that massive. Horseshoe does a great job with the experience and the features. Everything is so shiny and glitzy and that is what I like-visual stimulation! Craps are awesome-100x odds, blackjack is steller (my favorite game) and honestly, after two trips so far, maybe it's just luck, but the slots are compared to hollywood, rising star (grand victoria got a name change) and belterra pay out a lot and more often. Customer Service was fine - I can usually help myself. The Paula Dean Buffet was good and everything-bread pudding was amazing. Hotel is not needed as it's only 2 hours away. When they get finished building the Horseshoe here in Cincy in a year and a half, I hope it emulates some of Horseshoe SI's awesomeness.
Overall rating 
 
4.4
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
5.0
Reviewed by Michael October 05, 2011
Last updated: October 09, 2011

worth the drive

I am from Cincinnati and this is my favorite casino of them all. Granted, I can't take weekly trips down here as it is 2 hours away, but once a month i have something to look forward too and get excited about. The boat is huge they are not joking about the 93,000 square feet on four levels. It really doesn't feel like you are on a riverboat sometimes it's that massive. Horseshoe does a great job with the experience and the features. Everything is so shiny and glitzy and that is what I like-visual stimulation! Craps are awesome-100x odds, blackjack is steller (my favorite game) and honestly, after two trips so far, maybe it's just luck, but the slots are compared to hollywood, rising star (grand victoria got a name change) and belterra pay out a lot and more often. Customer Service was fine - I can usually help myself. The Paula Dean Buffet was good and everything-bread pudding was amazing. Hotel is not needed as it's only 2 hours away. When they get finished building the Horseshoe here in Cincy in a year and a half, I hope it emulates some of Horseshoe SI's awesomeness.

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I DON'T PLAY LIVE POKER OR TABLES. I USUALLY JUST PLAY VP, CHEAPLY AS POSSIBLE, EAT BUFFETS AND SLEEP AT MOST CASINOS I VISIT ,NOT COUNTING MY LOCAL MGM DETROIT. I COMMUTE THERE THRICE WEEKLY.
HORSESHOE INDIANA'S GOTTA HAVE THE LONGEST WALK FROM YOUR
ROOM TO THE CASINO.
ROOMS ARE QUITE NICE, AND QUIET,RELATIVELY SPEAKING.
THERE ARE GOLF CARTS RUNNING THAT TAKE YOU HALFWAY. THE PAULA DEEN BUFFET IS OUTSTANDING. SOME FULL PAY 9/6 JOB AT QUARTER LEVEL
IT'S A 4 STORY DOCKSIDE BOAT, SUPPOSEDLY THE LARGEST IN THE USA.
YOU'RE ONLY 15 MILES FROM LOUISVILLE. PAY FOR DRINKS.
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by LeE August 31, 2011
Last updated: September 01, 2011

THE LONG WALK

I DON'T PLAY LIVE POKER OR TABLES. I USUALLY JUST PLAY VP, CHEAPLY AS POSSIBLE, EAT BUFFETS AND SLEEP AT MOST CASINOS I VISIT ,NOT COUNTING MY LOCAL MGM DETROIT. I COMMUTE THERE THRICE WEEKLY.
HORSESHOE INDIANA'S GOTTA HAVE THE LONGEST WALK FROM YOUR
ROOM TO THE CASINO.
ROOMS ARE QUITE NICE, AND QUIET,RELATIVELY SPEAKING.
THERE ARE GOLF CARTS RUNNING THAT TAKE YOU HALFWAY. THE PAULA DEEN BUFFET IS OUTSTANDING. SOME FULL PAY 9/6 JOB AT QUARTER LEVEL
IT'S A 4 STORY DOCKSIDE BOAT, SUPPOSEDLY THE LARGEST IN THE USA.
YOU'RE ONLY 15 MILES FROM LOUISVILLE. PAY FOR DRINKS.

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Slots are tight. I think all Harrah's properties are tight. Nice hotel, but agree will need updated soon. Nice to get free hotel comps that's the only reason to keep going back because slots are so tight. Mailings and comps unpredictable sometimes you get them sometimes you don't..(???)
Overall rating 
 
2.4
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
2.0
Reviewed by Rob Bainter August 21, 2010

Horseshoe southern Indiana

Slots are tight. I think all Harrah's properties are tight. Nice hotel, but agree will need updated soon. Nice to get free hotel comps that's the only reason to keep going back because slots are so tight. Mailings and comps unpredictable sometimes you get them sometimes you don't..(???)

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The hotel rooms are still clean and serviceable, but will need updating soon! Otherwise, I can't complain, as the Horseshoe SI has friendly staff, and is my favorite place to play Video Poker in Indiana. I've had way more luck here over the years than any other casino, even when compared to LV properties.

I agree with many previous reviews in that there should be free drinks in Indiana casinos, but I don't think that will ever happen in this state.

Good VP, great drink service and friendly staff. The only downside for me is the high table game limits. I like to play $5 or $10 blackjack, which is almost impossible to find, especially on weekends. However, as long as they have decent VP, I'll keep going back.
Overall rating 
 
3.3
Slots 
 
4.0
Table Games 
 
2.0
Customer Service 
 
5.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Pete January 12, 2010

Still the best for Video Poker in Indiana

The hotel rooms are still clean and serviceable, but will need updating soon! Otherwise, I can't complain, as the Horseshoe SI has friendly staff, and is my favorite place to play Video Poker in Indiana. I've had way more luck here over the years than any other casino, even when compared to LV properties.

I agree with many previous reviews in that there should be free drinks in Indiana casinos, but I don't think that will ever happen in this state.

Good VP, great drink service and friendly staff. The only downside for me is the high table game limits. I like to play $5 or $10 blackjack, which is almost impossible to find, especially on weekends. However, as long as they have decent VP, I'll keep going back.

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They want you there every day and send Diamond players some offer almost every day in the mail. From a cheap T shirt to a Crock Pot, the gifts run the gambit of junk. Most of the employees are top notch, very friendly and helpful.



If you have a Good Casino Host, they will bend over backwards to accommodate you. Problem is, just when things are rolling along, the Host either quits or gets fired.



The food in the Diamond lounge at nights is some of the cheapest and unappetizing in Southern Indiana.



The Jack Binion's Steak House Chef, Josh, is excellent and has finally started to improve what has to have been the worst buffet in America.



The VIP partys are usually top notch with great food and free drinks. On a couple of occasions they have been poor. The servers at the events again go all out to serve you.



The poker room has 30 tables I think and the dealers are a good group. However, they run what they call "Free Roll" tournaments and they do not give anywhere near the amount of money that is advertised, but entry fees into another game which is BS.



Previous comments about the hotel are true. It is a dump with sewage back up if you stay on the first floor down by the elevators to the pool. I think I spent my 2??.



?

Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Reviewed by Joe Davis November 11, 2009

Horseshoe The Good/BAD/Ugly


They want you there every day and send Diamond players some offer almost every day in the mail. From a cheap T shirt to a Crock Pot, the gifts run the gambit of junk. Most of the employees are top notch, very friendly and helpful.



If you have a Good Casino Host, they will bend over backwards to accommodate you. Problem is, just when things are rolling along, the Host either quits or gets fired.



The food in the Diamond lounge at nights is some of the cheapest and unappetizing in Southern Indiana.



The Jack Binion's Steak House Chef, Josh, is excellent and has finally started to improve what has to have been the worst buffet in America.



The VIP partys are usually top notch with great food and free drinks. On a couple of occasions they have been poor. The servers at the events again go all out to serve you.



The poker room has 30 tables I think and the dealers are a good group. However, they run what they call "Free Roll" tournaments and they do not give anywhere near the amount of money that is advertised, but entry fees into another game which is BS.



Previous comments about the hotel are true. It is a dump with sewage back up if you stay on the first floor down by the elevators to the pool. I think I spent my 2??.



?

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Extremely disappointed with new management. Slots appear to be very tight. Table games are ridiculous. Except for $50 tables, dealers hit on soft 17 in blackjack. This is, of course, the surest sign of a greedy casino.



Doubledeck blackjack allows doubledown on any two cards at $50 table, but only 10 or 11 at lesser tables. Only one or two $25 tables. Player club food is very cheap and lousy.



Rooms are rarely clean and even the employees do not like working here. Other tables games are craps and carnival stuff. You can just plan on losing money.



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Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
Reviewed by Samuel Williams July 07, 2009

Really bad


Extremely disappointed with new management. Slots appear to be very tight. Table games are ridiculous. Except for $50 tables, dealers hit on soft 17 in blackjack. This is, of course, the surest sign of a greedy casino.



Doubledeck blackjack allows doubledown on any two cards at $50 table, but only 10 or 11 at lesser tables. Only one or two $25 tables. Player club food is very cheap and lousy.



Rooms are rarely clean and even the employees do not like working here. Other tables games are craps and carnival stuff. You can just plan on losing money.



?

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This casino is really going down hill, Hardly any floor or cage workers. The ticket machines also seem to be out of order and maybe 2 cages open with only a couple overworked and rude workers.



We were weekly caesars indiana diamond players The hotel rooms are so dirty we WILL not stay there anymore.

Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
4.0
Customer Service 
 
1.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Reviewed by hugabear October 07, 2008

Dirtiest hotel of all southern Indiana & illin


This casino is really going down hill, Hardly any floor or cage workers. The ticket machines also seem to be out of order and maybe 2 cages open with only a couple overworked and rude workers.



We were weekly caesars indiana diamond players The hotel rooms are so dirty we WILL not stay there anymore.

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Great hotel. The world's largest casino boat. Decent gaming, with nice employees.
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0
Reviewed by Keith October 07, 2008

As nice as a boat can get

Great hotel. The world's largest casino boat. Decent gaming, with nice employees.

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I live an hour away from this Hotel. This is only one downfall I find and that is there is nothing else around it. You have your Casino and the Hotel and that's it..



I haven't seen the new renovations yet but anxious to go and check it all out. I heard it was very nice. The new poker room where all the WSOP events are especially.



I loved the slots there, always did pretty good on them. Drink service was good but no FREE drinks which I wish they would change. Ate at a couple of the restaurants and also pretty good.



The players club which is Total Rewards is always good and usually get mail from there all the time with great deals.. Plus they are always having giveaways on something.



I would recommend anyone if in the area to check out this casino.. Its a fun place to go to to either play Poker, play the Slots, or go for their Entertainmen which they have some great headliners!



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Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Reviewed by Claudia September 17, 2008

Nice Casino


I live an hour away from this Hotel. This is only one downfall I find and that is there is nothing else around it. You have your Casino and the Hotel and that's it..



I haven't seen the new renovations yet but anxious to go and check it all out. I heard it was very nice. The new poker room where all the WSOP events are especially.



I loved the slots there, always did pretty good on them. Drink service was good but no FREE drinks which I wish they would change. Ate at a couple of the restaurants and also pretty good.



The players club which is Total Rewards is always good and usually get mail from there all the time with great deals.. Plus they are always having giveaways on something.



I would recommend anyone if in the area to check out this casino.. Its a fun place to go to to either play Poker, play the Slots, or go for their Entertainmen which they have some great headliners!



?

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2008 - July 27



The property recently underwent a $53 million renovation before the name change from Caesars Indiana to Horseshoe Southern Indiana this month. The only downside is that the hotel hasn't seen much, if any, of those dollars at this time.



Video Poker: Offers some of the best machines on the Ohio River.



Jacks or Better (9/6) 99.5% Payout

Bonus Poker (8/5) 99.2% Payout

Double Double Bonus (9/6) 99.0% Payout

Deuces Wild (250/200/25/15/9/4/4/3/2/1) 98.91% Payout

Triple Bonus Plus (9/5) 99.8% Payout

Super Double Bonus (9/5) 99.7% Payout

Bonus Poker Deluxe (9/6) 99.6% Payout



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Overall rating 
 
4.9
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
5.0
Reviewed by Joe July 27, 2008

My Favorite Indiana Casino for Video Poker!


2008 - July 27



The property recently underwent a $53 million renovation before the name change from Caesars Indiana to Horseshoe Southern Indiana this month. The only downside is that the hotel hasn't seen much, if any, of those dollars at this time.



Video Poker: Offers some of the best machines on the Ohio River.



Jacks or Better (9/6) 99.5% Payout

Bonus Poker (8/5) 99.2% Payout

Double Double Bonus (9/6) 99.0% Payout

Deuces Wild (250/200/25/15/9/4/4/3/2/1) 98.91% Payout

Triple Bonus Plus (9/5) 99.8% Payout

Super Double Bonus (9/5) 99.7% Payout

Bonus Poker Deluxe (9/6) 99.6% Payout



?

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When we went here, we did pretty well considering we took $300 with us to gamble, and still came home with $200, but most of the slots seemed tight.



I spent a lot of time at the quarter video poker machine. I also wish they delivered FREE drinks like Vegas, but that is the gaming commission's fault, not the casinos. All in all, fun for a night out.
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Reviewed by Aubrav January 01, 2006

A little tight

When we went here, we did pretty well considering we took $300 with us to gamble, and still came home with $200, but most of the slots seemed tight.



I spent a lot of time at the quarter video poker machine. I also wish they delivered FREE drinks like Vegas, but that is the gaming commission's fault, not the casinos. All in all, fun for a night out.

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Great VP paytables -- lots of quarter 9/6 JOB. Fun slots. Nice people. Bit of a drive for us, but worth it.
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Reviewed by patinin January 01, 2006

We love Caesars Indiana

Great VP paytables -- lots of quarter 9/6 JOB. Fun slots. Nice people. Bit of a drive for us, but worth it.

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