Empire City at Yonkers Raceway Hot
Games Offered: Only Video Gaming Machines, similar to slot machines
Special Features: Year-round live harness racing Mon/Tue/Thu-Sat evenings. Daily simulcasting of thoroughbred and harness racing. Electronic versions of roulette, craps and baccarat.
Save your money
Your better off giving your money away to charity! You have hardly any chance at winning! The place is rigged!
They are horrible, take, take and take.
It is not a good casino, if you could call it that.
Needless to say that I've lost at Empire, however, I've also won and won big on penny machines as well as dollar machines. My problem is that I don't know when to leave. That
is solely "my problem"!
My complaint is with the security detail. Absolutely no one manages the outside areas where people smoke and smoke; completely ignoring the designated smoking sign clearly displayed.
Recently, I saw a person with a mask on that looked like an oxygen mask. When I asked several people standing in front of the sign to move, I was screamed and cursed at. I went back inside and reported it to the security officer and asked that they clear the area of offending smokers. I was told that they were not allowed to go outside and say anything to the smokers. Further, I was told by this (really illustrious) guard when they attempted to to speak to the smokers, they were called upstairs, screamed at with threats of losing their jobs.
I am a former administrator of a major city agency and I am reporting that the management situation at Empire needs to be reviewed and overhauled. Yes, things have changed since I began going there. Yes, sometimes they send really good comps, but not always, especially when I feel I earned larger amounts than received. I think Empire has lost their will to please because of the caliber of some patrons attending the casino. It appears that they actually fear folks that are trying to destroy the casino. Late nights, you are bombarded with beggars, drunks and and assortment of I don't really know kind of people.
I will probably continue going but I sincerely hope that they improve the conduct of the security guards..and the amount of my comps.
Better than the one nearby
I'll drive the 45 minutes and pay the toll on the bridge rather than drive the 20 minutes to go to Resorts World. I haven't been there in 3 years as Empire City's Casino seems to have better food and the lines are shorter at the cashier and food court. I have some very good days to go with bad days on the machines, although I came out ahead for the year in 2014.. Rest rooms are very clean and they have plenty of parking. Never had any problem whether I go daytime or night time, but I wouldn't go to Resorts world at night.
I started playing at empire city casino since may, 2015. I have had a lot of fun. I know people don't win a lot but that's the nature of probability. I also know this statement might sound ridiculous to many who have gambled more, but in a win/lost situation, I have won as much as I put it, so basically I have not lost very much.
Of course, human kind are greedy so, like everyone else, I expect better. My best advice is, DON'T GO EVERYDAY. Just go in a particular night when there is an event, that's when I have noticed, I have won the most. Goodluck!
Comps are not good at all
The comps are only good for locals and even then they are not good. Who want to travel from Brooklyn to Empire for a $20 comp.
Save your money!
If you don't like your money this is the place to go! Unfortunately, I am a regular at this rat hole! I have lost hundreds of thousands since the placed opened. Food is the worst, service is non existent and their comp system is ridiculous. Last year I lost about 60k (according to my win/loss statement) and my weekly comp is $12 free play and $10 food! With that much play at any other casino in the world, I am being wined and dined while staying in a suite. Problem is the place is so convenient for many to go to when bored. If your looking for a fun night out go elsewhere!
horrible horrible horrible I had $100,000 saved. this place has me down to my last $10,000 playing roulette. i'm convinced these people watch u threw the eye in the sky. it just a scam all the comments are spot on. this place has ruined my life. I've played a hundred or more spins on 1 number that seems never to come out. it only comes out as soon as I walk away. stay as far as u can from this place
I can't win anything here
Been there 20 times and all I do is take it in the poop shoot
I play the online casino from the first time it started, I had no problem until today when the icons were replaced automatically especially when I am winning, they change to different icon and different features. Please fix it.
Mr and Mrs
We play once a month on Wednesday's over 55. From NJ and we get travel allowance free play and free valet. Food is less than adequate--fried, fattening and cholesterol-laden but if you go early the new addition provides a clean fun environment. Have won hand pay and smaller jackpots many times
I started playing at Yonkers casino as soon as they opened. Before that, I was an Atlantic city weekend warrior. What a mistake. I became a daily player at Yonkers and never hit anything to write home about. The comps given here are extremely poor; especially for a person who plays on a daily basis. The security tends to be abusive towards players. If there is a problem and you call on security, they just might ask YOU to leave. It's been a terrible 7 year experience. I had never experience any type of behavior from the staff at resorts world, Atlantic city, Vegas, Mississippi, Reno, Mohegan sun, or Foxwoods. I now attend Resorts world. I enjoy the atmosphere, the music and shows. Although their food and drinks are a bit costly for a casino, I prefer to be treated with respect and courtesy and have a peace of mind. I encourage all, that if they want better, professional service, do not look for it at Yonkers.
Don't wear underwear when you come here!
Stay far from this place if you value your money at all, you can't win here, take a ride to beautiful conn. Where even if you lose you at least had a better chance in a real casino. This place has filthy bathrooms, poor service by people with poor attitudes, even to valet your car is $10.00 , food sucks, rewards suck, atmosphere sucks . Watch your underwear here you'll lose that too if your not careful!
Was avoiding empiire city because you just couldnt win but i was bored and had to get out of the house and empire is ten min away. So i went. I played my fav slot and in three tries hit jackpot for $152. Then decided to switch to my other fav slot. Played for five hours and kept winning. Played with two hundred walked home with over eight. Even had a nice bonus of over four hundred. What happened? Did they pay up all their bills and they are finally letting us win?
Addressing a few of the other comments.
Ok, as a regular I see some off the comments here are spot on and just wanted to confirm. As per Don McNeil, yes, you NEVER want to play the roulette tables without a crowd of people actually playing. I learned this the hard way. It seems the numbers that pop up are the ones you don't pick. The NYS lottery website posts weekly reports of how all casinos run by them take in and pay out. It's terrible that Empire makes millions of dollars a week but after all these years there is no million dollar progressive. Most I have ever seen was about $6th on a penny machine and I doubt anyone actually won before it reset. Now up til today the highest jackpot on there website is for $400K and that is for a wheel of fortune game which is a $5 machine tines 2 credits for a total of $10 per spin. Just awful of you ask me.
Yes, the customer service is terrible. If you money is stuck in a machine prepare to wait wait wait. Only advice I can offer is to hit the service button on a few machines near you if no one is playing in hopes it will get their attention.
Valet parking use to be a nightmare. You would literally wait 20 to 30 minutes in your car on a weekend night just to get you car checked in. Many nights I would just get out of line and park my car myself and just take the shuttle bus. Now they have gotten better since the new renovation. They finally learned that people can drive up and leave their car until an attendant was available to move it while one person watches the cars. Checking out for valet use to be terrible as well but they now have 3 or 4 kiosks if you pay by credit card or comp points and now they have a big screen which shows the status of your car so kudos for that.
All in all, if you want to win big money, don't go to Empire City. Go to AC or CT in fact Mohegan sun has a special if you show them your empire city card they will comp you $100 for first time members only. It's on a big billboard across the street from Empire City. Lol. Personally I only go for fun and it's 5 minutes from my home in Yonkers. HAVE FUN AND REMEMBER ITS JUST A GAME!
Electronic Roulette Bear Trap and Graveyard
If you are a fan of electronic roulette machines, BEWARE AND PREPARE TO LOSE BIG. I never in my years of gaming ever heard of anyone having to play multiple hands of at least $70 to $200. to win at least $825., THAT'S NUTS !! and to add insult to injury if you continue playing after you win, the machine will HUNT YOUR MONEY DOWN UNTIL IT GET IT ALL!! but wait there is more, don't even dream of you starting with at least $40 to win $400. PIPE DREAM!! It's understood that the machine knows what you bet and it has a house edge, but C'MON THE BALL POPS UP AND OUT LIKE POPCORN. Finally, if it's at all possible DO NOT PLAY UNLESS YOU HAVE AT LEAST FIVE PEOPLE ACTUALLY PLAYING THE GAME WITH YOU. In short, DON'T DO IT MAN !!
SLOTS, DID SOMEONE SAY SLOTS, hee hee.., remember the science experiment when you put a frog in a jar and he can only hop up as high as the lid will let him. This is what you are dealing with at Empire City. Skepical OK, Just look around at how many machines you see with totals over $200. and take a look at how much the bonus rounds pay for people playing 1.50 to as much as 5.00 per spin. Finally, Hand Pays
OOPS!! no offense. Where are the hand pays? In a GOOD casino you should see at least two or three hand pays regularly. You are free to do what you want but don't say you have not been warned.
Fun...but dont expect to win.
Went to Empire City this past weekend. The slots paid NOTHING! I know you cant always win.....but it didn't even give you anything back so you can play for a while. Lost $20 in 4 mins on the slots. When you do win its $.50 yet you bet $2.00. But it's still fun...just don't expect to win.
This Place Is A Scam
They should really change the name of this place to Clip Joint, Inc. I have never seen so many angry people in one place. If anyone keeps going there, they are the biggest losers. I hope Upstate New York casinos put them out of business.
Tough to win
Of course it's tough to win because you are playing a scratch off game. How many times must people be told that playing these machines (just like the ones in Monticello and Aqueduct) are actually scratch off lottery tickets. There are so many winners and that's it. These machines are not like the ones in AC or Pennsylvania. Those in AC and Penn are controlled by a random number generator in each single machine so the chance to one is greater. The machines in Yonkers, Monticello and Aqueduct have a payback percentage of 92%. If I were those losers, don't return.
Tough to win at Empire City Casino
I just hear all the smokers outside regretting coming that day or saying how much they are losing or just saying that the machines are "not paying today", EVERY TIME! The staff service in there ... LOL ... You have better luck seeing an ELEPHANT walking down fifth avenue than finding these rude waiter staff. If you become a regular visitor you will even start to notice "ODD BEHAVIOR" with the floor casino workers,(not the waiter staff) as you notice you are being noticed, may sound paranoid like, but it's just gross.
car safety in parking lot
to be on the safe side, if you have an older car, use it at empire city. cars are being broken into there. not sure if cameras on pole are real or not because in most cases nothing is done. they tell u to call your insurance company but if someone was to get shot or mugged i bet cameras would be working and yonkers police would be involved. but if they break into your car not only do you lose inside but you lose outside also .
Management reserves the right
Went to Empire City today. It is the most customer unfriendly "casino" I've ever encountered. They send out Free Play Vouchers to their players. When you get there, after waiting on line at the promotion booth, you are told that your free play voucher is not accepted. On the voucher there are certain days the voucher is not valid. They told me that after the voucher was mailed, they decided to add more days that the voucher is not valid -- for example 9/27 which is the day I went there. On the voucher is small type: management reserves the right to chance or cancel a promotion or offer at any time without notice. While they have covered themselves legally, they have antagonized their customers. How stupid can a marketing department be? The food court and italian restaurant are good though.
They do not force me to go
The Empire City Casino located in Yonkers is one place of play. I go there to relax and to enjoy. Sometimes I win money and usually I lose money but I go because I want to go. When I get money I am happy and when I lose money I learn that I can't always win. I've decided to go anyway. I do not bring too much money like, I did before, but I continue going to try my lick. Yonkers is not the toilet of Westchester. Yonkers is a nice town full of hard-working people.
BAD MACHINES AND NO CUSTOMER SATISFACTION
I can't rate anything at this casino because this is how bad everything is here. Now I know you can't win every time you go to gamble but once in awhile would be nice. The bonus on machines is a joke. I hit a bonus playing 10 dollars a spin, 15 free spins and won 40 dollars. How is that fair? Way too many payouts on machines that are really losses, for example if you bet a dollar you spin and the machine gives you 40 cents back. How is that considered a win? The machine is thinking you are betting a penny. Math is easy. even horse racing give you at least 10 cents profit at the worst for your 2 dollar bet. If I bet a dollar and the machine gives me back 50 cents then I lost 50 cents, not won 50 cents. Empire city is the worst casino I have ever been to. Pennsylvania casinos are so much better. These casinos know what customer satisfaction is all about. Empire casino needs to take lessons from these casinos. It is bad enough that you are probably going to lose when you go to empire city but to be treated bad by workers is sad. I drink coffee so you know my chances of getting service from the serving people is about none. If the person feels you aren't worth money then you might see them an hour or two later and you end up with excuses from them. This place is all about taking the average persons money with no regard for them. Their ATM machines even rob people by an outrageous charge. If a person is at the machine then why rob them because they are there getting more money to lose? to hear announcements advertising sign up to be a club member and get 5 dollars free is a joke. There really is nothing I can say that is good with this casino. It is sad watching people spend what they can't afford because they believe they will hit something. This casino is designed to only have one type of winner and that type is the casino itself. I know it is an easy place to get to for most people but people please stay away since this place will never allow you to win any type of money. I have been here a lot and I am just like everyone else. I say I won't be back but I go with hopes. If you are looking to win a thousand dollars here then that is like hitting a million dollars on a machine. It is almost impossible to win at this casino. They even charge you for a 6 ounce bottle of water. How greedy does this place have to be? The food is one of the worst around. No one has any customer training skills. Cashiers sit but they move in one gear, very slow. they have the gall to look for tips for doing their job. This place is a comedy and unless you want to donate your money stay away from this casino. NOTHING GOOD TO SAY ABOUT THIS PLACE. I TRY TO FIND SOMETHING GOOD ABOUT IT BUT THERE JUST ISN'T ANYTHING GOOD. EVEN MANAGEMENT IS BAD. TRY BETTING THE HORSES AND YOU WILL LEARN HOW BAD THINGS ARE. THIS CASINO JUST DOESN'T CARE ABOUT THE CUSTOMER. IT IS ALL ABOUT STEALING YOUR MONEY. SO IF YOU WANT TO BE ROBBED THEN DEFINITELY GO HERE.
Last week I had $95.00 in cash comps, that disappeared in one hour. Another hour produced an additional $100.00 loss. No amount small, medium or maximum wins a sizable payout. I never thought I could be turned off by gambling, but Empire Casino made it happen. The state believes more casinos are the answer. There will be decreasing revenue chasing more casinos.
dan rooneys bar at empire city
Went to the new bar there dan and rooneys just opened up this month sat at the bar and just watched bartender after bartender and manager just keep walking by and didn't even ask if we needed anything. There were about 3 other people at the bar so there was nothing going on. About ten minutes went by we walked out the girl in the front said have a nice nite. That's when we told her what happened. She got the manager that was one of the people at the bar that ignored us. He was in a suit and white hightop sneakers, what a classy joint they run there! We just left after that. Beware, don't even enter that casino. It smells like armpits the second you open the door
Escape from Empire City
Took my mother and aunt here. two seniors citizens that I thought would have a good time because they love to play slots in AC. The slots sucked all our cash and we were all out of money within 2 hours. All they did was complain about the joint on the way home and I felt like an azz because I was the one who suggested we go there for a fun day out. We didn't have fun.
Yonkers Casino is lame mostly because it's Yonkers
what do you expect people - it's in yonkers and yonkers is the toilet of westchester - the people who work there probably just got out of jail or have their day job at the motor vehicle department or both and the management is .... well... it's yonkers. you can NEVER expect anything good to come out of yonkers - PERIOD!
complete rip off!
This place is ran by The Dept of NY lottery, enough said. They boasted about pulling in 354 million in its first 8 months of operation for crying out loud. The place should be shut down. Stop going there and hurt them in their pockets.
This casino is getting worse and worse. The machines never hit anything and just take your money. You may as well fill out a deposit slip and leave all your money with Empire City. That way you do not have to waste an hour playing a slot machine. Just give them the money when you walk in. Or better yet, give to charity - Yonkers Animal Shelter or another charity. At least you will feel like you are doing something worthwhile. I feel very sorry for the older folks who go there and lose their social security checks in an hour or two. Thank the Yonkers politicians for that. I wish the place would close down.
Hard For Me To Win
When it first opened, i would take home 4 to 5 hundred. Now you might be able to win 30 cents for every dollar u play. The quick hit machines are 3.00 max, where other casinos are 1.50. Why? Their machine are server run. They can change payout of the machines in a central office. They are not suppose to change while a person is playing but i read somewhere if you wait four min they can. They also would loosen the machines for senior and tighten for younger crowd. Where is the luck or the fairness? They wont see me again and i live 10 min. I get on the bus to mohegan sun where i always walk home with money.