Restaurants: 5 Buffets: L- $12.99 (Wed-Sat)/$14.99 (Sun) D- $14.99/$17.99 (Fri/Sat) Casino Size: 21,000 Square Feet Games Offered: Craps, Blackjack, Roulette, Pai Gow Poker, Mini Baccarat, Mississippi Stud, Let It Ride, Three Card Poker Special Features: Buffet closed Mon/Tue.
I have been a patron of the Kansas Star Casino for several years due to living only 10 minutes away. I have been to HUNDREDS of different casinos and this one rates somewhere near the very bottom. I don't play slots, but my wife and her friends do. My wife usually starts with 500 dollars to spend on a given Friday or Saturday night. She is usually out of money within an hour or two at the most. She usually bets 1 dollar or less per spin. Her friends that play with her do not win either. My wife's highest payout was $318 dollars on a $1.20 bet. Not very good if you have been going there for years. I normally play table games and must say that most of the dealers are very novice when it comes to calculating your winnings. This is especially common at the craps and roulette table. These dealers aren't even properly trained. Most of the time the pit bosses are trying to train them on the spot, causing delays and more mistakes. I would estimate that I get miss paid about once every 10 payouts. Watch your money! The players club is an absolute joke especially for table game players. You might get a coupon for a free blender or oven mitt in the mail if you are lucky. The food isnt bad, but the buffet is the same day in day out. They serve the same food almost every time Ive been there. The casino appearance is probably the best thing about the Kansas Star, but its not even 10 years old, so, yeah it should probably look nice. The worst thing I have encountered on a few occasions is that the security will remove players if they have been drinking and are on a winning streak! I kid you not I have seen it happen several times! A guy next to me at the roulette or craps table drinking a few beers gets asked to leave after he had just won a few hundred dollars. I witnessed one guy that was up a few thousand dollars get escorted out by security and he didn't appear drunk or disturbing to anyone. However, if you are drunk and losing....don't worry, they will let you donate your money. Absolutely awful! This place should be ashamed.
If I could give negative 5 stars I would. I have been a pretty loyal patron to this place as I live 5 minutes from the star. They have really tightened up their machines, I have seen thousands of dollars put into a machine with nothing to show for it, there drawings, giveaways, and slot tournaments are so rigged, they show no appreciation to loyal patrons, I had put a lot of money into a progressive machine when the area was closed down for maintenance I had it $2.00 away from maxing out the progressive, I cashed out for the maintenance, asked the security gentleman if I could have the machine back when they were done, he said sure we'll put the chair up, I said ok and sat right across the area to wait. They finished, let the ropes down on the opposite end from where I was standing, and a lady that had been circling me before the maintenance was waiting on that end and took off running and got to the machine first. They did not put the chair up. I spoke to a supervisor and was told there is nothing they can do it is first come first serve. I walked out and have not went back since. I now drive a little farther to Oklahoma where I see appreciation for my business and the machines aren't as tight as fort knox.
ATM in the Casino took my card and approve the transaction and no money came out, casino work help me to fix it and told me the credit to be in my bank in a few day with reference numbers. Now i call back they says they can't help me and give me the atm company number when I call they tell me to contract casino. Don't Go there if you don't want to get scam
As some of the other reviews have already said this place is way to tight on thier slots. Bonus spins are laughable if you are even luck to get one. I stop in a few times a week on my way home from work and for over two months my free play or cash hasn't done squat. Will not be donating anymore money to them myself. I would hope that the manager would see reviews like this and realize they are losing players and make changes but I doubt it.