Kansas Star Casino

 
2.2 (30)
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Kansas Star Casino

Details

Address
777 Kansas Star Drive
City
Mulvane
State
Kansas
Zip Code
67110
Country
United States
Phone
(316) 558-5710

Restaurants: 5
Buffets: L- $12.99 (Wed-Sat)/$14.99 (Sun)
D- $14.99/$17.99 (Fri/Sat)
Casino Size: 21,000 Square Feet
Games Offered: Craps, Blackjack, Roulette, Pai Gow Poker, Mini Baccarat, Mississippi Stud, Let It Ride, Three Card Poker
Special Features: Buffet closed Mon/Tue.

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User reviews

30 reviews

 
(2)
4 stars
 
(0)
 
(8)
 
(12)
 
(8)
Overall rating 
 
2.2
 
1.3  (30)
 
2.2  (19)
 
2.1  (30)
 
2.0  (30)
 
2.5  (30)
 
2.5  (19)
 
2.4  (30)
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Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

SUCKS!!!!

Only play here if you have too much money. The slots are SO VERY TIGHT. Used to be you can walk into the casino with $100 and play for hours. Now chances are you will be broke in 30 minutes. I am not a first time gambler at this casino. I have been playing here for over 5 years and have seen this casino deteriorate rapidly. They are so greedy all they want is your money. For instance the last time I went I put $20 into a $0.30 machine I finally got the bonus and won $1.82. I went to another $0.30 machine where it took a whopping $90 to get the bonus! Imagine my shock, surprise, and anger when I won $0.72!!! I spun the machine about 20 more times and could not even win my bet back. I then went to another machine that was a $0.50 machine and spent $50. Rarely did I ever hit anything over my bet amount and I never did get the bonus. In all the casino after $160 and I was only in the casino for about 45 minutes. Never once did I see a waitress going around with drinks, and the casino was very messy. My visit was 6:30 a.m. on a Sunday morning. Don't get me wrong, when I go to a casino I do not expect to always win, but I do expect a rewarding gaming experience. Even if I do not win back in the bonus everything I have invested in the machine, at least it would give me something to play with. This casino is all about take your money, and take it as fast as they can!

Was this review helpful to you? 
(Updated: February 19, 2018)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Terrible

Avoid this place if you like to play slots. Don't know how to say this any plainer, avoid like the plague. This place needs to be investigated to see if it's actually paying out what it's supposed to. 

Was this review helpful to you? 
(Updated: November 29, 2017)
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Kansas Star Casino is Awful

I have been a patron of the Kansas Star Casino for several years due to living only 10 minutes away. I have been to HUNDREDS of different casinos and this one rates somewhere near the very bottom. I don't play slots, but my wife and her friends do. My wife usually starts with 500 dollars to spend on a given Friday or Saturday night. She is usually out of money within an hour or two at the most. She usually bets 1 dollar or less per spin. Her friends that play with her do not win either. My wife's highest payout was $318 dollars on a $1.20 bet. Not very good if you have been going there for years. I normally play table games and must say that most of the dealers are very novice when it comes to calculating your winnings. This is especially common at the craps and roulette table. These dealers aren't even properly trained. Most of the time the pit bosses are trying to train them on the spot, causing delays and more mistakes. I would estimate that I get miss paid about once every 10 payouts. Watch your money! The players club is an absolute joke especially for table game players. You might get a coupon for a free blender or oven mitt in the mail if you are lucky. The food isnt bad, but the buffet is the same day in day out. They serve the same food almost every time Ive been there. The casino appearance is probably the best thing about the Kansas Star, but its not even 10 years old, so, yeah it should probably look nice. The worst thing I have encountered on a few occasions is that the security will remove players if they have been drinking and are on a winning streak! I kid you not I have seen it happen several times! A guy next to me at the roulette or craps table drinking a few beers gets asked to leave after he had just won a few hundred dollars. I witnessed one guy that was up a few thousand dollars get escorted out by security and he didn't appear drunk or disturbing to anyone. However, if you are drunk and losing....don't worry, they will let you donate your money. Absolutely awful! This place should be ashamed.

Was this review helpful to you? 
(Updated: November 25, 2017)
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Horrible Keep Driving

If I could give negative 5 stars I would. I have been a pretty loyal patron to this place as I live 5 minutes from the star. They have really tightened up their machines, I have seen thousands of dollars put into a machine with nothing to show for it, there drawings, giveaways, and slot tournaments are so rigged, they show no appreciation to loyal patrons, I had put a lot of money into a progressive machine when the area was closed down for maintenance I had it $2.00 away from maxing out the progressive, I cashed out for the maintenance, asked the security gentleman if I could have the machine back when they were done, he said sure we'll put the chair up, I said ok and sat right across the area to wait. They finished, let the ropes down on the opposite end from where I was standing, and a lady that had been circling me before the maintenance was waiting on that end and took off running and got to the machine first. They did not put the chair up. I spoke to a supervisor and was told there is nothing they can do it is first come first serve. I walked out and have not went back since. I now drive a little farther to Oklahoma where I see appreciation for my business and the machines aren't as tight as fort knox. 

Was this review helpful to you? 
(Updated: November 21, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

ATM scam in the casino

ATM in the Casino took my card and approve the transaction and no money came out, casino work help me to fix it and told me the credit to be in my bank in a few day with reference numbers. Now i call back they says they can't help me and give me the atm company number when I call they tell me to contract casino. Don't Go there if you don't want to get scam

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