River Spirit Casino

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2.1 (25)
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River Spirit Casino

Details

Address
1616 E 81st St
City
Tulsa
State
Oklahoma
Zip Code
74137
Country
United States
Phone
(918) 299-8518

Toll-Free Number: (800) 299-2738
Rooms: 463  Price Range: $129-$239
Suites: 20  Price Range: $229-$299
Restaurants: 5 Liquor: No
Buffets: B-$9.95/$21.95 (Sun) L-$9.99
D-$12.49/$27.49 (Thu/Sat)/$24.99 (Fri)
Casino Size: 81,000 Square Feet
Games offered: Blackjack, Three Card Poker, Poker
Senior Disc: Buffet discount Mon/Tue if 50+
Overnight RV Parking: Free/RV Dump: No
Special Features: Separate nonsmoking casino. Free shuttle to/from local hotels.

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User reviews

25 reviews

 
(1)
 
(1)
 
(5)
 
(10)
 
(8)
Overall rating 
 
2.1
Slots 
 
2.0  (25)
Table Games 
 
1.9  (15)
Customer Service 
 
2.2  (25)
Player's Club 
 
2.3  (25)
Gaming Atmosphere 
 
2.3  (25)
Amenities or Hotel 
 
1.7  (18)
Food & Drink 
 
2.1  (25)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
The restaurant have horrible service.
Overall rating 
 
1.8
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

Most of the casino is okay. Very few slots you win good. But I DO NOT RECOMMEND their restaurants, especially Johnny Rockets. Me and 3 of my girlfriends sat down and ordered food and were just talking among ourselves, and all of a sudden security came and told us the manager wanted us to leave. And they didn’t really have a reason. They just said she said we were being too loud but we weren’t. We asked to speak to the manager and they said she won’t come talk to us. I’ve been a manager before, you do NOT ignore your customers. If they felt like we were disturbing other guests, which we weren’t, they could’ve came and talk to us nicely and let us know to quiet down a little but nobody even came to us and give us a warning. All we got was two security guys coming up to us after we had already ordered our food, and said we had to leave. So we didn’t get any food and we didn’t get a good reason why they wanted us out. We did not do anything wrong and only mind our own business. And we still didn’t get a chance to talk to the manager. She would NOT come talk to us. This was dealt really poorly and unprofessional. They definitely need better management in the Johnny Rocket’s restaurant. We will definitely no go back to support them. Obviously they did not want our money and support. 

K
Comments (0) | Was this review helpful to you? 0 0
After thousands spent as VIP family treated like d
(Updated: December 27, 2017)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

We place a ticket for $102 into a machine that did not show the credit, Service called, we are cross examined and treated like dirt, remember now I have a family of 4 three are VIP's who have spent thousands over the last few years at river Spirit. When we were accused of lying about putting the ticket in the machine, we asked to have security view the surveillance video (which they have at every machine)we were suddenly told we would be escorted out of the casino. Told by a large female security guard "Don't Come Back" I will never spend another cent at River Spirit, that will tally to thousands of VIP dollars for not only 4 family members, but, several friends who are high stakes players. River Spirit Casino has not earned our loyalty any longer. They need to train their customer service and security personnel to treat customers with respect. If you read other reviews you will see only negative. I will take my business to another casino, and tell everyone I encounter how bad a failing enterprise River Spirit really is.........seriously disappointed. 

JM
Comments (0) | Was this review helpful to you? 1 2
Ripoff tight machines
(Updated: August 12, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Stay away unless you have money to burn tight no pay out machines house players no wonder creek casinos are 82 million in the red if you like to donate your money put up with rude employees the smell loud crack heads this is your kind of place.dont believe me set put front see how fast people come and go with a sad face or how many are smilin take my advice buy scracth off tickets find a new hobby or help them get that 82 milliom dollar debt paid off drop me a email with ypur thoughts

R
Comments (0) | Was this review helpful to you? 4 0
Slots and penny machines
(Updated: June 27, 2017)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Worst place ever. Everytime they have drawings at night the machines are turned off you cannot win. Monday nights and Thursday nights I know for a fact the machines are turned off. Do not go there they are terrible. They set the machines so they will not pay out....

MR
Comments (0) | Was this review helpful to you? 3 0
Lost 99% play on slot
(Updated: June 07, 2017)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

I been there every morning if I got money no matter how much 10-2000 I play on slots and always lose I keep try everymachine for month I lost all what I got my life also every year nothing left on me only debts from the bank and taxes idk what to do I just want some luck win some money back to pay bill and pay back to someone I own money for I hate mylife I'm broke all the time wish never known the casino ?

SN
Comments (1) | Was this review helpful to you? 4 0
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