Emerald Queen Casino at I-5

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2.1 (39)
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Emerald Queen Casino at I-5

Details

Address
2024 East 29th Street
City
Tacoma
State
Washington
Zip Code
98404
Country
United States
Phone
(206) 594-7777

Toll-Free Number: (888) 831-7655
Restaurants: 4 Liquor: Yes
Valet Parking: Free
Buffets: L- $13.95/$24.95 (Sunday) D- $24.95
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Spanish 21, Pai Gow Poker, Let It Ride, Three Card Poker
Overnight RV Parking: Free/RV Dump: No
Senior Discount: $2 off buffet if 60+
Special Features: Sports bar.

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User reviews

39 reviews

5 stars
 
(0)
 
(4)
 
(9)
 
(14)
 
(12)
Overall rating 
 
2.1
Slots 
 
2.0  (39)
Table Games 
 
2.5  (27)
Customer Service 
 
2.1  (39)
Player's Club 
 
1.9  (39)
Gaming Atmosphere 
 
1.8  (39)
Amenities or Hotel 
 
1.8  (25)
Food & Drink 
 
2.6  (39)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
No bonus rounds
Overall rating 
 
3.4
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0

I can’t beleive that after 4 hours of playing loosening $ 500.00 I never got a mechine to go into a bonus round that is crazy !!!!! After 4 times in a row going there zero winnings I understand it’s called gambling but dang at least let a mechine go into a bonus round and give out a little winnings. Don’t think that I will be going back anytime soon...

K
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Emerald queen casino
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

This place is filthy. Yhe buffet line was like being at Disneyland. The drink I got was so small. It was the size of a shot for 6.50. The smoke was so bad my eyes watered and burned. The bathrooms were so bad I held 3tell I got home. Never going back 

S
Comments (0) | Was this review helpful to you? 1 1
Gaming ripoff
Overall rating 
 
2.3
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

I've been going there for yrs.now I don't even like to here the name. Just like the muckleshoot. There's no pay out any more.l won't pay for your programs any more.

PW
Comments (0) | Was this review helpful to you? 1 0
Horrible
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Criminal the way they operate their slot Payouts. The Washington State gaming Commission should give it a go!

R
Comments (0) | Was this review helpful to you? 6 0
Gone Downhill
Overall rating 
 
2.8
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0

I have been going here since they had the boat. The boat was awesome. Now greed has taken over and they only care about the money. Nothing about there customers and the people that keep this place in business . Well if they continue what there doing they will build this new casino and they will go bankrupt. All from greed. Better look at satisfying your customers or you will have no business. And that new Casino will never be finished. It really sad how you have allowed this casino to go down hill in the appearance to, Oh yes the best pay out casino in Washington. Not anymore. Don't go expecting to win they are a take all casino. Machines do not pay out anything. So if you want to have a good time. Find yourself some where else besides I5 or Fife Emerald Queen Casino. So dirty .

S
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