Mardi Gras West Virginia Casino Resort

Hot
 
2.0 (39)
3393   0   1   0   0   0
Mardi Gras West Virginia Casino Resort

Details

Address
1 Greyhound Drive
City
Cross Lanes
State
West Virginia
Zip Code
25313
Country
United States
Phone
(304) 776-1000

Toll-Free Number: (800) 224-9683
Rooms: 150 Price Range: $129-$169
Suites: 21 Price Range: $189-$500
Restaurants: 5 Valet Parking: $3
Casino Size: 90,000 Square Feet
Games Offered: Slots, Video Poker, Video Keno, Video Blackjack, Blackjack, Craps, Roulette, Three Card Poker, Four Card Poker, Let it Ride, Big Six Wheel, Poker
Overnight RV Parking: No
Special Features: Live dog racing Wednesday-Sunday. Daily simulcasting of horse and dog racing.

Try an online casino for FREE. We have over 15 No Deposit Bonus Codes. No credit card needed, just sign up and start playing!

Map

Swap Start/End

User reviews

39 reviews

 
(3)
 
(2)
 
(6)
 
(11)
 
(17)
Overall rating 
 
2.0
Slots 
 
1.5  (39)
Table Games 
 
2.1  (38)
Customer Service 
 
2.1  (39)
Player's Club 
 
2.1  (39)
Gaming Atmosphere 
 
2.2  (39)
Amenities or Hotel 
 
1.9  (38)
Food & Drink 
 
2.3  (39)
View all reviews View most helpful
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Christym20
Overall rating 
 
4.6
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0
love everything about the Wv Mardi Gras Casino the People, atmosphere and winning
CM
Comments (0) | Was this review helpful to you? 0 0
Very rude dealers
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Playing three card poker today. I had 3 of a kind that paid me out really well. 2 hands later I did the smart thing and decided to get up. When I was getting up the dealer scoffed and said “Hitting and running are we?” And rolled his eyes at me! I told the floor manager about this but they didn’t seem to mind. Apparently they don’t hold their employees to a very high standard when it comes to basic manners.
T
Comments (0) | Was this review helpful to you? 3 0
Lost my business.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Last week I got a room at the Mardi Gras casino in WV. Upon arriving around 6PM, I went upstairs to my room and discovered there was no water. When I called down to the desk, they informed me there was work being done on the building and we wouldn’t have water until at least 8 PM. I do not want to pay full rate for a room that does not have water for a few hours of my stay, and when I asked for a reduction or refund, they refused and told me there were other hotels close to the casino if I wished to check their availability. This lack of communication is rude and shows pure ignorance from management. I will not be back.
WL
Comments (0) | Was this review helpful to you? 1 0
Very unprofessional. Avoid.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
This past weekend I took a trip to Mardi Gras with my family and was very excited when I hit my first handpay at the casino! My excitement quickly turned to aggravation when I had to wait a little over an hour for my money. When I asked why this process was so difficult (we had dinner reservations we ended up losing because of the wait) the employee I talked to told me they were understaffed and mentioned how “impatient” I was when I have never had a handpay take more than 15 minutes elsewhere. This unprofessional and rude behavior has made them lose my business. 
ES
Comments (0) | Was this review helpful to you? 0 0
Wins are difficult to come by here.
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
I have never seen machines this tight! This weekend I spun through my entire bankroll of $200 in 30 minutes! I am a retired low roller who just plays for the enjoyment, but when I look at nothing but dead spins it just makes me mad. 
A
Comments (0) | Was this review helpful to you? 2 0
View all user reviews
 

American Casino Guide