Mountaineer Casino Racetrack & Resort

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2.1 (52)
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Mountaineer Casino Racetrack & Resort

Details

Address
1420 Mountaineer Circle
City
New Cumberland
State
West Virginia
Zip Code
26047
Country
United States
Phone
(304) 387-2400

Toll-Free Number: (800) 804-0468
Room Reservations: (800) 489-8192
Rooms: 238 Price Range: $79-$169
Suites: 20 Price Range: $165-$229
Restaurants: 8 Valet Parking: $5
Buffets: B-$12.99 (Sunday) L- 12.99 D-$18.99/$21.99 (Friday)
Hours: 24 Hours Daily
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Four Card Poker, Let It Ride, Mini-Baccarat, Pai Gow Poker, Spanish 21
Overnight RV Parking: Free/RV Dump: No
Special Features: 18-hole golf course. Spa and fitness center. Live thoroughbred racing Saturday-Tuesday. Daily simulcasting of horse/dog racing.

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User reviews

52 reviews

 
(4)
 
(6)
 
(4)
 
(16)
 
(22)
Overall rating 
 
2.1
Slots 
 
1.9  (52)
Table Games 
 
2.0  (42)
Customer Service 
 
2.2  (52)
Player's Club 
 
2.0  (52)
Gaming Atmosphere 
 
2.2  (52)
Amenities or Hotel 
 
2.4  (46)
Food & Drink 
 
2.0  (52)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Player
(Updated: March 01, 2017)
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0

I'm not happy here .. took away my ffree stays dropped my free play ttook my gold card now have silver jjust got my March flyer raised My rroom rate from 39 to 59 now plus wwhen I play slots never win at all iif any really discussed here as to many ppl I've talked to here u get no wifi now either !so done here 

B
Comments (0) | Was this review helpful to you? 3 0
Love it, love it
(Updated: November 17, 2016)
Overall rating 
 
4.6
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0

Husband & I have been coming here for 12 years. We could go to Cleve. Or Youngstown, closer, but we come here for free room and everything is at 1 place. Rooms, food, and especially the Spa!!! We don't win every time, but enough to keep comi g back.

L
Comments (0) | Was this review helpful to you? 3 0
I'll wait to visit again when it is presentable.
(Updated: May 26, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Expensive drinks.  Totally bare and favorite slots gone! We didn't drop a cent, just checked it out and left. I doubt I'll be back, but may check it out in a month or so.  Maybe they are remodeling?!  I hope.

H
Comments (0) | Was this review helpful to you? 1 1
FREE-PLAY?
(Updated: March 31, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

I was mailed $360.00 for free-play, $90.00 for 4 days each. Stayed for free at the Tower Hotel inside the casino. Scanned my card at the kiosk and it told me I had no free-play. Only problem with this was, I had the hard copy of the free-play coupons and showed them to the cashier at the cashier's cage. He (Matt) told me that I have no free-play coming because of no play or low play. He said that it was the advertising department's fault. Additionally, he said that he could not over-ride the system. He went in a back office behind the cage and got the cashier manager who came out and got an attitude with me. I told him I was going to sue them and that my case is a slam dunk, why? because I had the hard copies of free-play in my hands. I am in the process of suing them for fraud, bait and switch and false advertising among other things. I just wonder how many thousands and thousands of people they have done this to. They baited me into thinking I had plenty of free-play and told me once I had driven about 2 hours that I didn't have free-play. I guess they thought I would gamble my own money. I did no such thing. I will never go back, only collect from them a substantial amount of money once my lawsuit settles!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JB
Comments (0) | Was this review helpful to you? 11 7
player
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

they said that the smoking ban hurt this not true the slots are so tight you couldn't get a hit for no amount of money don't waste your time or money

J
Comments (2) | Was this review helpful to you? 6 1
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