Mountaineer Casino Racetrack & ResortHot
Toll-Free Number: (800) 804-0468
Room Reservations: (800) 489-8192
Rooms: 238 Price Range: $115-$185
Suites: 20 Price Range: $165-$229
Restaurants: 8 Valet Parking: $5
Buffets: L- 9.99 D-$26.99 (Friday/Saturday)
Hours: 24 Hours Daily
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Four Card Poker, Let It Ride, Mini-Baccarat, Pai Gow Poker, Spanish 21
Overnight RV Parking: Free/RV Dump: No
Special Features: 18-hole golf course. Spa and fitness center. Live thoroughbred racing Saturday-Tuesday. Daily simulcasting of horse/dog racing.
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I was mailed $360.00 for free-play, $90.00 for 4 days each. Stayed for free at the Tower Hotel inside the casino. Scanned my card at the kiosk and it told me I had no free-play. Only problem with this was, I had the hard copy of the free-play coupons and showed them to the cashier at the cashier's cage. He (Matt) told me that I have no free-play coming because of no play or low play. He said that it was the advertising department's fault. Additionally, he said that he could not over-ride the system. He went in a back office behind the cage and got the cashier manager who came out and got an attitude with me. I told him I was going to sue them and that my case is a slam dunk, why? because I had the hard copies of free-play in my hands. I am in the process of suing them for fraud, bait and switch and false advertising among other things. I just wonder how many thousands and thousands of people they have done this to. They baited me into thinking I had plenty of free-play and told me once I had driven about 2 hours that I didn't have free-play. I guess they thought I would gamble my own money. I did no such thing. I will never go back, only collect from them a substantial amount of money once my lawsuit settles!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
they said that the smoking ban hurt this not true the slots are so tight you couldn't get a hit for no amount of money don't waste your time or money