Wheeling Island Hotel-Casino-Racetrack

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2.4 (38)
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Wheeling Island Hotel-Casino-Racetrack

Details

Address
1 S. Stone Street
City
Wheeling
State
West Virginia
Zip Code
26003
Country
United States
Phone
(304) 232-5050

Toll-Free Number: (877) 946-4373
Room Reservations: (877) 943-3546
Rooms: 142 Price Range: $135-$169
Suites: 9 Price Range: $169-$250
Restaurants: 4 Valet Parking: $5
Buffets: B- $9.99
L-$15.99/$17.99 (Sunday)
D-$16.99/$26.99 (Friday)/$18.99 (Saturday)
Hours: 24 Hours Daily
Casino Size: 50,000 Square Feet
Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Pai Gow Poker, Three Card Poker, Let It Ride
Overnight RV Parking: Free/RV Dump: No
Senior Discount: Various promotions on Wednesdays if 50 or older.
Special Features: Live dog racing daily except Tuesday/Thursday. Daily simulcasting of horse and dog racing.

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User reviews

38 reviews

 
(2)
 
(8)
 
(2)
 
(16)
 
(10)
Overall rating 
 
2.4
Slots 
 
2.4  (38)
Table Games 
 
2.1  (34)
Customer Service 
 
2.4  (38)
Player's Club 
 
2.4  (38)
Gaming Atmosphere 
 
2.7  (38)
Amenities or Hotel 
 
2.6  (34)
Food & Drink 
 
2.4  (38)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Worst casino
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Worst Casino ever. Had a hard time getting my promo for a room at 79.00 and once I did it was the time ever. Buffett was horrible. Food pans were empty and the employees had no initiative to fill them. They'd look at the empty ones and never come back. The self serve stations were never stocked, no coffee or cream. Bathrooms were dirty. Next time, gonna spend the extra money and stay at the Meadows. 

KN
Comments (0) | Was this review helpful to you? 0 0
Payouts are terrible
(Updated: January 21, 2018)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

Buffet has gone hill

DM
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dewycheatemallwecan
(Updated: August 03, 2017)
Overall rating 
 
1.3
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0

The reels on the dollar machined have been tampered with my persoal opinion from playing them. I would welcome an out of state Gamming commision would surly have fines for this casino.

SS
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Susan
(Updated: June 29, 2017)
Overall rating 
 
1.5
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0

This casino has really gone down hill over the years. I visit the casino almost on a weekly basis and stay overnight always seeing new staff at the players club. Staff are very rude and instead of security patrolling the casino they are worried about you bringing sweet tea in from chick-fil-a. "No drinks from the outside allowed I was told from the Security Supervisor Devin" as I was sitting there minding my own business patronizing a slot machine. All they give you are small Dixie cups to drink from. The bar waitress Tina is extremely rude and igorant. I attended a recent stealth and diamond meeting to voice my concerns to upper management and spoke personally to Kim Florence and never heard ANY response from ANY party I spoke with there. Very little free play and prize drawings as compared to past years and the food has definitely gone down hill. Slots are tight unless your max. betting and who can afford to do that weekly. This place is entertainment only if you call it that!!!

S
Comments (0) | Was this review helpful to you? 2 1
Worst casino payout
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0

Spent a lot of money in thousands here. Should have never gone. Old dirty casino, people working there are rude and not helpful. Embarassed to say I went back expecting better odds. Lost more, sty away from wheeling. Its aweful!!!!!!RUN!!!

B
Comments (0) | Was this review helpful to you? 2 0
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