Quechan Casino Resort

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1.6 (3)
1601   0   1   0   0   0
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Quechan Casino Resort

Details

Address
525 Algodones Road
City
Winterhaven
State
California
Zip Code
92283
Country
United States
Phone
(760) 572-3900

Toll-Free Number: (877) 783-2426
Rooms: 158  Price Range: $95-$119
Suites:   8  Price Range: $159-$299
Gambling Age: 21
Restaurants: 2  Liquor: Yes
Games Offered: Slots, Video Poker, Video Keno, Blackjack, Poker, Pai Gow Poker, Three Card Poker
Overnight RV Parking: Free/RV Dump: No
Special Features: Part of casino is located across the state border in Arizona. Offers video versions of craps and roulette. 10% off food with players club card.

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User reviews

3 reviews

Overall rating 
 
1.6
Slots 
 
1.3  (3)
Table Games 
 
1.0  (2)
Customer Service 
 
2.3  (3)
Player's Club 
 
2.0  (3)
Gaming Atmosphere 
 
1.7  (3)
Amenities or Hotel 
 
1.0  (2)
Food & Drink 
 
1.7  (3)
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
HORRIBLE Casino
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

The absolute worst casino out their. False advertising to get more people in. No one will give out GM's name. Asked at least 10 people from the floor to the hotel staff and players club. Laughed when I asked and said they have no idea making them and the gm look like asses . This makes me think the place isn't very honest. Watched over200 people get out of line for event and walked out never to return. I will give my business to Cocopah, where at least they all know who the gm is because after I left Q I went to Cocopah and asked several workers and they all knew who it was. Also walked our $400.00 richer

SL
Comments (0) | Was this review helpful to you? 2 0
False advertisement
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

What a joke this place is. THEY ADVERTISED FREE PRESSURE COOKER MY HUSBAND AND I STOOD IN LINE FOR 1 1/2 HOURS. THEN WE WERE TOLD WE HAD TO RSVP. WELL NEVER HAVE I HAD TO RSVP UNLESS I WANT A ROOM . SO I WENT TO PLAYERS CLUB AND THE LARGE BALD WHITE MAN JUST LAUGHED. REFUSED TO TELL ME WHO THE MANAGER WAS. WENT TO THE FRONT DESK. SHE JUST LAUGHED AND SAID SHE DIDNT KNOW WH THE GM WAS. IN THE MEANTIME A COUPLE HUNDRED GAMBLERS WALKED OUT WHO WERE TOLD THE SAME. I FINALLY SPOKE TO THE EVENTS MANAGER, WHO BY THE WAY HAD NO IDEA WHO THE GENERAL MANAGER WAS AND SHE LAUGHED TOO. GOING TO CALL GAMING COMMISSION ABOUT THEIR FALSSE ADVERTISING SO THEY CAN GET PEOPLE IN THERE. QUECHAN AND PARADISE ARE OWNED BY SAME PEOPLE SO I WILL NOT GO BACK TO EITHER. WORST CASINO I HAVE BEEN IN IN 30 YEARS. STAFF IS SO DISRESPECTFUL, RUDE, AND REALLY LACK PEOPLE SKILLS

S
Comments (0) | Was this review helpful to you? 0 0
Not bad....
(Updated: February 16, 2016)
Overall rating 
 
3.4
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Not a bad casino even though the slots are very tight. Went twice and never got a bonus worth anything. Seems to be a thing around CA. They do have some nice benefits for new card holders so be sure to get a players club card. Restaurant was so-so. Staff very polite and anxious to help. Recommend and will go back again.

B
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