Winnemucca Inn

 
1.2 (1)
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Winnemucca Inn

Details

Address
741 W. Winnemucca Boulevard
City
Winnemucca
State
Nevada
Zip Code
89445
Country
United States
Phone
(775) 623-2565

Reservation Number: (800) 633-6435
Rooms: 105 Price Range: $119-$125
Restaurants: 1 (open 24 hours)
Casino Size: 2,853 Square Feet
Games Offered: Slots, Video Poker, Sports Book, Race Book
Overnight RV Parking: No

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User reviews

1 reviews

Overall rating 
 
1.2
Slots 
 
1.0  (1)
Table Games 
 
1.0  (1)
Customer Service 
 
1.0  (1)
Player's Club 
 
1.0  (1)
Gaming Atmosphere 
 
1.0  (1)
Amenities or Hotel 
 
1.0  (1)
Food & Drink 
 
2.0  (1)
Ratings (the higher the better)
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0

night manager lied to me


Could not get wifi to work in my room on first day. After multiple visits from maintenance man to try to fix it, reset the server somewhere in hotel, it was finally working.



Second evening, wifi works until 7 PM and then goes away. No signal. Maint. guy can't get it working, eventually I ask for another room, manager tells me there are no other rooms available. 5 minutes later I call the reservation number, get the SAME manager and ask if they have any rooms available - he says yes, they have both Queens and double queens available. I walk to front desk and ask the manager why he lied to me.



He got testy and mean and said he did not lie, but he would not move me to another room because that would be a room that he could not sell then. I said I wanted my money back - he said that he could not do that, either. In a huff, after I asked for his name and the names of the general managers, he said he would let me bring my computer to an unused room but he would bet that I would not be able to connect. After making the wrong key the first time, he finally let me into a room at the other end of the building and sure enough, I got a STRONG wifi signal. He let me move rooms. Tomorrow I ask for a reduction in my bill, too.

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