Hollywood Casino at Penn National

 
2.4 (59)
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Hollywood Casino at Penn National

Details

Address
720 Bow Creek Road
City
Grantville
State
Pennsylvania
Zip Code
17028
Country
United States
Phone
(717) 469-2211

Restaurants: 9
Buffets: B-$16.99 (Sun) L-$14.99
D-$14.99/$24.99 (Fri)/$26.99 (Sat)/$16.99 (Sun)
Casino Size: 45,000 Square Feet
Games offered: Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Three Card Poker,Four Card Poker, Poker, Pai Gow, Ultimate Texas Hold 'Em
Special Features: Live thoroughbred horse racing Wed-Sat evenings all year long. Daily simulcast of harness and thoroughbred racing. Buffet closed Monday.

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User reviews

59 reviews

 
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(24)
 
(11)
Overall rating 
 
2.4
 
2.4  (59)
 
1.9  (55)
 
2.7  (59)
 
2.2  (59)
 
2.9  (59)
 
2.0  (51)
 
2.6  (59)
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Comments
(Updated: September 18, 2017)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0

Graveyard with Streetlights- Hollywood PA

I wish I could rate something about this place good, but the more I've gone there, I realize it keeps getting worse. Comps you can forget about, even when you spend money. It's like pulling teeth, to eat at their sub par buffet. Drinks? It's like being a frat house, drinking out of solo cups. Mixed drinks, their idea of one, is ice and vodka. For something thats only be open a decade plus, it reminds me of a funeral home. If you're going to gamble there, stick to the pony's or poker. Blackjack is embarrassing to watch people lose and get upset. The shuffling isn't even done right by the dealer's or automatic shuffler's. You would think the dealer's would like to make more than $7.50, but they're too lazy to want to make tips and shuffle better, instead of watching suited matches come out, card after card. The entertainment, it's ok for a townie whose never travelled outside the county lines. But if you're an outsider, whose done some traveling and has a bit of life experience, keep driving past the exit. I certainty wouldn't waste my time or another dollar again, in such a disappointment at best. As the majority of gambler's continue to die off, it attracts nothing to anyone below 70.

Was this review helpful to you? 
(Updated: July 18, 2017)
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0

Not in any hurry to return

Just went there last night for the first time. It was a Monday, around 9pm when we arrived. Not at all busy...we got parking a few feet away from one of the entrances. Did a little walk around since it was my first time there. It's small, but I did like the layout. We stopped at the bar to get a drink and two bartenders completely ignored us and continued their own conversation. Ok...we decided on free soda instead at the self serve area. Neither my friend or I brought a lot of money with us. We played slots for about 2.5 hrs total. During that time, we didn't see or hear any slot wins. We found the most continuous play on the Quick Hit machines...it at least gave you enough back to continue playing. Neither of us won anything. We went to the pizza place in there for a snack and the staff was friendly enough. Casino workers at the doors were friendly enough. I'm in no major hurry to return there. I would recommend trying somewhere else.

Was this review helpful to you? 
(Updated: April 22, 2017)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0

Hollywood Penn.

Slots are way too tight to the point of being illegal. All I can say if you live near this place drive a little further to go to a casino. It will be well worth it.

Was this review helpful to you? 
(Updated: August 08, 2016)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0

Ripped off in the poker room

I was playing 1-2 no limit at Hollywood Casino at Penn National on Saturday during the high hand promotion. It was the final hour of the promotion and the prize was $1000. With just a few seconds left on the clock, I tabled a straight flush, which was the highest hand of the hour. The clock on the wall was five seconds away from zero, and my entire table, including the dealer, saw that the clock had not reached zero. To my disbelief, the floor came over and told me that since the high hand was not verified before the end of the hour, that they would not be paying me anything at all. I was shocked and really felt cheated. I feel that I earned the high hand promotion, but ended up going home empty-handed. I followed up with Bill Diaber (shift manager) at the casino today. He reviewed my complaint and claims that the hand ended at 4 seconds past 10:00 PM. This is incorrect, obviously. He did apologize and offered me a steak dinner as compensation. This is not even close to the $1000 I lost out on, as especially worthless to me, as I live 120 miles away.

Was this review helpful to you? 
(Updated: July 05, 2016)
Overall rating 
 
3.4
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0

Atlantic City is Better

Hollywood just ok...lookin 4 a reasonable excellent  bus trip to ac...email me for details.

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